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Concept Guides and Additional Documentation

SWAPI Summary for 2.1.5.x

Fixes in 2.1.5.x

 

SuccessWare®21

What’s New in 2.1.5.x

Latest Build: 2.1.500.28; 2/4/2022

What’s New in 2.1.500.28

·         Commissions Report

o    Added optional customer contact information

o    Added a new page option for each group

o    Added a filter for pay item

o    Increased font size from 8 point to 9 for readability

·         SWAPI – New command, GetPayLink, that allows mobile users to obtain Successware Invoice payment links to include with the invoice emailed to the customer.

What’s New in 2.1.500.26

·         Unposted Receipts – Added the ability to correct invalid Successware Invoice payment submissions

What’s New in 2.1.500.19

·         Invoice Manager – Added Salesperson to the grid.  It will also allow sort and group by Salesperson when printing the grid report.

·         Permits Report, Permit Stages Report – Added location email address to the report.

·         Open Receivables Report, Invoice List Report – Added Address2 to billing account address and location address (Service At).

·         AR Aging Report – Added Address2 to location address (Service At).

What’s New in 2.1.500.14

·        Multiple Payments – There are times when a customer may have some cash and want to put the rest on a credit card or may have to use two credit cards to manage balance limits. In these cases, you need to be able to accept multiple payments on an invoice. SuccessWare®21 allows you to record multiple payments and/or deposits on any customer invoice. For more information click here.

·        Email template for customer invoices – Successware now includes the ability to use a communication template when sending invoices in PDF format via email.  As a bonus, live HTML editing is now supported in both the Customer Communications Templates editor and the email dialog. For more information click here.

·        User email address – Added an email address field to User Setup

Fixes made in 2.1.500.x

DATE

MODULE / FORM

DESCRIPTION

RELEASE 2.1.500.28 2/4/2022

2/4/2022

Multiple Payments

Removed validation checks that prevented the entering of duplicate check #s and $0 payments or deposits

2/3/2022

AR Invoice

Fixed a problem when adjusting an invoice that has a receipt over payment. If the over payment balance had been allocated to another receivable, the allocation for the payment negation entry was being created for the wrong amount. The additional allocation for the over payment balance must now be removed before adjusting the invoice (consistent with previous versions)

2/2/2022

AR Invoice

If posting an invoice with a payment (receipt) attached failed for some reason, the receipt record was not rolling back leaving it in a "posted" state

2/2/2022

Billing Account History

AR Invoice

Opening Billing Account History (F4) or posting an AR invoice may have been very slow for billing accounts with a large amount of receivables history

2/1/2022

Commissions Report

Added optional customer contact information

Added a new page option for each group

Added a filter for pay item

Increased font size from 8 point to 9 for readability

1/28/2022

SWAPI

Added GetPayLink SWAPI command so that mobile users can obtain Successware Invoice payment links

1/27/2022

AR Invoice

Fixed issue where paid in full message would appear twice if an invoice payment was recorded with the invoice that paid the invoice in full

1/27/2022

AR Invoice

Fixed issue where balance due would show as 0.00 if multi-line work notes caused the invoice line items to span multiple pages

1/17/2022

Income Statement

When EBITDA was disabled a stray line labeled 'BEFORE' would show at the end of the income statement. This was affecting both versions of the report - the standard income statement format and the multi-department columnar version

RELEASE 2.1.500.27 1/17/2022

1/17/2022

Credit Card Clean

Credit card numbers in the new AR invoice receipts table were not being cleaned and the utility would never properly finish

1/14/2022

Successware

SWMaps

Updates to support HTTPS downloads with TLS 1.1 and TLS 1.2

1/14/2022

Multiple Payments

Fixed issues with credit card # and other payment fields being required when they were previously not required

1/14/2022

Custom Agent Message Review

Fixed issue of date column not showing the date when the TimeZone was not setup in Successware21

1/14/2022

SWMaps

Fixed issue where mapping dataset could not be opened because of the accumulation of GPS data being supplied from Mobile

1/14/2022

SWMaps

Set compatibility version consistent with Google documentation for IE11 support

1/13/2022

Quote

Fixed large gap in quotes between detail/totals and footer with payment/deposit information

RELEASE 2.1.500.26 1/7/2022

1/7/2022

Invoice

Fixed issue where payments recorded with an invoice and then later re-allocated to a different invoice would result in an incorrect current balance showing for both invoices

1/7/2022

PulseM Integration

JobDept is now submitted for PulseM job based custom agent messages

1/4/2022

Work Order Report

Summary option

Notes fields and the Canceled checkbox (true/false) were not being included in the saved Text or Xlsx Data file

RELEASE 2.1.500.25 12/30/2021

12/30/2021

Invoice List Report

Fixed issue invoice list report takes a very long time to run

 

Invoice

Fixed issue where invoice printing is not showing payment information for payments added through receivables

RELEASE 2.1.500.24 12/27/2021

12/27/2021

Agreements/Invoice

Fixed issue where creating a recurring payment for an agreement activation invoice would result in a “Field Not Found” error

RELEASE 2.1.500.23 12/22/2021

12/22/2021

SWAPI

Fixed issue where payment types/methods were not being validated properly for deposits (ARReceiptUpdate)

12/22/2021

Invoice

Fixed issue where payments received via SWAPI that were processed outside of Successware/XCharge were displayed as "Not Approved" on invoices

RELEASE 2.1.500.22 12/16/2021

12/16/2021

SWAPI

Fixed missing payment reference information on Job Summary for jobs invoiced and paid in the field via Mobile (ARReceiptUpdate)

Fixed incorrect invoice current balance calculations in multiple Invoice and AR-related SWAPI commands

12/16/2021

Invoice (Credit Memo),

Invoice List Report

Fixed incorrect invoice current balance calculations for invoice screen and invoice printing

Fixed "field not found" error when printing credit memos

RELEASE 2.1.500.21 12/14/2021

12/13/2021

AR Invoice

Fixed switching billing accounts not updating Receipts that were recorded on the invoice.

Applied deposits to the invoice must be unchecked (removed from the invoice) before the billing account can be changed for the invoice.

12/10/2021

SWAPI

Modified JobAdd and LocationInfoUpdate so phone numbers are formatted correctly.  Phone numbers from BookIt were being truncated.

RELEASE 2.1.500.20 12/4/2021

12/4/2021

SWAPI

(LAN only) New SSL certificate to replace certificate expiring on Dec 6.

RELEASE 2.1.500.19 12/2/2021

11/24/2021

Invoice Manager

Added Salesperson to the grid.  It will also allow sort and group by Salesperson when printing the grid report.

11/22/2021

AR Invoice

An invoice that had a zero dollar payment (submitted via Mobile) on it could not be adjusted after it had been posted.  It would report the error 'The receipt cannot be adjusted; has no master ID'.

A payment submitted from Mobile with a zero dollar amount can now be edited in Successware without being required to enter a non-zero payment amount.

11/22/2021

Call Taking

When assigning a visit and choosing to change the job class for the call to 'AgreementVisit', the timeslot availability was not changing to reflect the job class / job type change.

11/22/2021

AR Invoice

The email template for invoices was being used when emailing a quote resulting in a subject line identifying the email as "invoice".

11/17/2021

Permits Report,

Permit Stages report

Added location email address to the report.

11/17/2021

Open Receivables Report, Invoice List Report

Added Address2 to billing account address and location address (Service At)

11/17/2021

A/R Aging Report

Added Address2 to location address (Service At)

11/16/2021

Event Log

Improved performance of event log queries.  The query runs faster and the several second delay when scrolling has been eliminated.

11/15/2021

1099 MISC/NEC

Updated 1099 forms for 2021.  The major change from last year is that 1099-NEC print three per page rather than two per page.

BETA RELEASE 2.1.500.18 11/14/2021

11/12/2021

Invoice Posting/Adjusting

 

Fixed deposit not deallocating when adjusting the invoice a second time

Fixed payments in register not voiding when adjusting invoice

Fixed payments not reallocating correctly after adjusting and reposting

Fixed checking of a status that would allow the posting to rolling back change if a negation failed

Fixed bug that allowed posted payments from an adjusted invoice to be editable

The payment edit screen will now indicate the posted status of the payment – posted / adjusting.

11/12/2021

SWAPI

Fixed billing account validation in ARRecieiptUpdate for payments submitted from SW Pay.

11/11/2021

Invoice

Fixed current balance not calculating properly

11/11/2021

Invoice Manager

Fixed balance not calculating properly

11/11/2021

 

General

Fixed 'Range check error' that would occasionally occur when launching the application and version updates are required.

10/19/2021

Calls Report

When printing to Text or XLSX Data file from the report preview form, some records might have been missing in the exported file.

BETA RELEASE 2.1.500.17 10/22/2021

10/12/2021

Initial Beta Release