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Concept Guides and Additional Documentation

SWAPI Summary for 1.9.6.x

Fixes in 1.9.6.x

SuccessWare®21

What’s New in 1.9.6.x

Latest Build: 1.9.600.25; 3/5/2019

What’s New in 1.9.600.24

· Customer Purchase Order Number – Added customer purchase order number to several key reports and managers. Includes the Invoice List report, Sales Invoices report, Jobs Taken/Booked report, Calls report, Open Receivables report, AR Aging report, Receivables Manager (Invoices View), and Invoice Manager.

What’s New in 1.9.600.20

· Purchase Order and Receipt/Vendor Invoice – Added warehouse Bin No to the grids in the Purchase Order and the Receipt/Invoice forms.

· AR Transactions Report – Added Invoice Type (Job, Project, Agreement, Counter Sale) for INV and N-INV type receivables. This will show in both the main transaction information and allocation detail.

What’s New in 1.9.600.18

· Purchase Orders – Added a Delete PO user ability that can be set separately from Create/Modify PO.

What’s New in 1.9.600.15

· Customer PO Numbers – Customer purchase order number on Job and AR Invoice has been increased from 12 characters to 18 characters.

What’s New in 1.9.600.10

· Purchasing Manager, Vendor Parts – When using the Vendor Parts view of the Purchasing Manager items are now filtered for active items only by default. Turn off the “Active” filter to see all item, including inactive ones.

What’s New in 1.9.600.9

· Job Manager – Added a Customer PO Number search and also added Customer PO Number to the grid for viewing and sorting purposes.

· Bank account register, register item review – In addition to being able to edit a check number on a posted check payment, now the reference number on other forms of payment can be edited as well.

· Main menu – Added 'Phone Call Review' menu option under Customer Service category. A button can also be added permanently to the toolbar using ‘Customize’.

· Agreement – Added a new indicator and status message to the agreement form showing when an agreement has been activated but is not yet active due to a future start date. The agreement will show a dark green check mark, instead of bright green.

What’s New in 1.9.600.8

· Pricebook Price Setup - Added the ability to round task price calculations to the nearest dollar. Previously, the only rounding option available was to round up to the next dollar amount. This option can be useful when trying to match prices to an externally generated price book.

What’s New in 1.9.600.5

· Dropbox - SuccessWare®21 now integrates directly with Dropbox API which allows you to seamlessly and easily open Location Documents stored in Dropbox. Once uploaded to Dropbox your Location Documents are immediately available for viewing within SuccessWare®21. For additional information click here

What’s New in 1.9.600.2

· Concern phone calls - Concern resolution field size is now unlimited (was previously limited to 150 characters).

What’s New in 1.9.600.1

· Add-On Manager - the place to go to browse and enable Add-On products in SuccessWare®21, for additional information click here

· CompanyCam - SuccessWare®21 integrates with CompanyCam which allows you to store pictures categorized by project and technician. Once uploaded to CompanyCam these pictures are immediately available for viewing by other CompanyCam users, and also from within SuccessWare®21. For additional information click here

· Reports – Most reports in the system no longer display modally, meaning that other forms may be used while a report is being displayed. This enhancement applies to reports generated from the Report Gallery, KPI Manager, and grids within Managers and other forms.

· Reference Books - Reference Book grid columns now can also be sorted in descending order by clicking the column heading a 2^nd time.

Fixes made in 1.9.6.x

DATE	MODULE / FORM		DESCRIPTION
BETA RELEASE 1.9.600.25 3/5/2019
3/5/2019	Calls Report, Vendor List Report, Open Payables Report	When exporting to Text or XLS Data file while previewing the report, some data would be missing from the file. Export files created directly from the report criteria selection screen would have contained all data.
3/3/2019	AR Billing Account Detail	In order to allow Ctrl+C to be used for copying text, the keyboard shortcut for 'new carbon copy location' has been changed from Ctrl+C to Alt+C. Alt+A will now focus the account number edit box. Previously this was Alt+C.
BETA RELEASE 1.9.600.24 2/21/2019
2/15/2019	Logon	When changing password at logon, the event log would previously not record the username. It was in the event description, but not in the UserName column.
2/14/2019	Call Center (Dispatch)	Miscellaneous performance improvements
2/13/2019	Invoice Item Costing	On the Labor cost tab, the Reported Hours field was not being used and has been hidden.
2/12/2019	Employee Setup form	After saving a new employee photo, it would appear to revert back to the previous photo until closing and reopening the form.
2/5/2019	Invoice List Report, Sales Invoices report, Jobs Taken/Booked report, Calls report, Open Receivables report, AR Aging report, Receivables Manager (Invoices View), Invoice Manager	Added Customer PO Number
2/1/2019	Reports (Timecard Report, etc.)	Fix check boxes printed on report not outputting correctly when exported to PDF.
BETA RELEASE 1.9.600.23 2/1/2019
1/30/2019	Emailing Reports	Use Comm Class 'Billing' for emailed proposals instead of the generic 'Reports' Comm Class Use Comm Class 'eOrder' for emailed purchase orders instead of the generic 'Reports' comm class Include the purchase order number in the subject for emailed purchase orders
1/28/2019	Agreement form	When editing payment method, under certain circumstances, the credit card on file for the billing account was not showing up in the lookup.
1/24/2019	Google Maps	Fixed "The data types varchar and text are incompatible in the equal to operator" error in SWMaps when the company address in SuccessWare21 is not sufficient to produce a valid geocode.
1/23/2019	Location Documents / Dropbox	When opening a customer and a dropbox error happens to occur the error dialog will no longer be stuck in the background services list.
BETA RELEASE 1.9.600.22 1/24/2019
1/23/2019	Employee setup	Employee email and pager email fields can now accept up to 150 characters (previously was 50).
1/23/2019	Call Center (Dispatch)	Performance improvements, Daily Call (horizontal call) View - Eliminated unnecessary processing that was occurring when clicking or right clicking on a call in the unassigned area that had already been selected. This was interfering with certain operations, such as delaying when a drag operation could be started. - When selecting a call or assignment, the cursor now changes immediately as a visual indicator that processing is occurring. Previously there was a short delay before the SQL hourglass cursor would appear briefly.
1/22/2019	General	Added filename to the error message when a file download fails.
1/21/2019	KPI Report	Corrected the rounding issue when printing a KPI trend dataset Display drill down links when printing a KPI trend dataset Correct drill down formatting of Location ID's and other integers
1/21/2019	KPI Manager	Display the error message if KPI updates fail to download.
BETA RELEASE 1.9.600.21 1/18/2019
1/16/2019	Call Center (Dispatch)	Performance improvements - In the Daily Call (horizontal call) view, unnecessary was occurring when clicking or right clicking on a call or assignment that was already selected. This was interfering with certain operations, such as delaying when a drag operation could be started. - In both the Daily Call (horizontal call) view and the Daily Assignment (vertical call) view, when selecting a call or assignment, performance has been improved in the process of finding employee qualification matches for the call and drawing the image for the match.
1/15/2019	Add-on Manager	Fixed a bug that could cause a SWAPI add-on to report ‘not enabled in the Add-on Manager’. Fixed a bug that could cause the system to think that it continually needs to download add-on updates. When the importing of published add-on errors, we are now logging the error message as additional info.
1/7/2019	Purchase Order	When using larger text sizes, the Total column would sometimes be cut off due to an improperly sized Unit column. Fixed bug that would prevent the description column from expanding during the editing of a line item when using large text sizes.
1/7/2019	Call Taking	Added right-click menu option to copy the selected text from the script.
BETA RELEASE 1.9.600.20 1/4/2019
1/3/2019	Sales Tracking Report	Changed 'Quoted By' (invoice's salesperson) filter to 'Estimated By' (job sales summary's estimated by).
1/2/2019	Agreement	In Agreement, Visit Values, the Revert to Agreement Values option would not update the values and would leave the Visit Values form inoperable.
12/27/2018	Happy Check Report	Added radio button group to select between including only completed jobs, only not completed jobs, or all.
12/18/2018	Payment Processing	Implemented additional event logging in the case of processing errors.
12/18/2018	Agent Manager	Setting up the agent password and enabling companies in the agent manager was not enabling the add-on. The third party connection attempt would fail with "Cannot connect, SuccessWare add-on not enabled”.
12/17/2018	General	Prevent failures in startup if the download of add-on definitions raises an error. If for some reason the download and import does not complete then the system will use whatever preexisting setup is available.
12/14/2018	Call Center (dispatch)	Fixed bug that would occur when the SuccessWare21 toolbar was positioned on the second monitor of a dual monitor configuration. The dispatch form was opening on the 1st monitor in 800x600.
12/14/2018	General	The new setting was not always saving when switching monitor SuccessWare21 toolbar is displayed on.
12/14/2018	General	Fixed customer chain forms (Job, Invoice, Agreement, etc.) not positioning properly under the customer form when using multiple monitors in a vertical configuration.
12/12/2018	Grid Reports (from managers, etc.)	Selecting more than 16 fields for Sort By (Group By) would often result in an 'Access violation' error or a complete crash of SuccessWare21. A maximum of 16 sort or group fields is now allowed.
12/11/2018	Grid Reports	Modifying and removing fields from the Group By would sometimes incorrectly clear out all of the Sort By instead of rebuilding it to by consistent with the Group By.
12/11/2018	AR Transactions report	Added Invoice Type (Job, Project, Agreement, Counter Sale) for INV and N-INV type receivables. This will show in both the main transaction information and allocation detail. Department will also now be displayed for negated receivables where applicable.
12/10/2018	Purchase Order and Receipt/Vendor Invoice	Added warehouse Bin No to the grids in the Purchase Order and the Receipt/Invoice forms.
12/10/2018	Receiving Ticket/Completed Receipt report	Warehouse Bin No was not printing when the item had been split.
12/7/2018	General	For LAN hosted companies using the SW21 API, PCI compliance scans might have failed on port 2143 with the message 'Internal IP address or network name disclosure via SSL certificate'.
RELEASE 1.9.600.19 12/4/2018
12/4/2018	Printed AR Invoice	Since 1.9.600.15, long job numbers may have overlapped with the contract number field label. Shifted these fields to allow more space for the job number.
11/30/2018	AR Invoice	When posting agreement invoices and an invoice failed to post, error messages would sometimes be suppressed. Added code to allow error manager to handle and display these errors.
RELEASE 1.9.600.18 11/29/2018
11/21/2018	Change Area Code Utility	On large databases the utility might have failed to update the phone numbers in some tables.
11/21/2018	Check Memos Utility	Under certain circumstances, the utility might have failed with the error 'insqry: Field is of an unknown type'.
11/21/2018	AR Invoice	Fixed bug that would prevent posting of a counter sale invoice with partial payment even when billing account was not a counter sale account. Added code to set the payment and balance values on a new invoice when it is created. Previously they would display whatever value was left over from the invoice it was being created from.
11/20/2018	User Groups	If payment processing had been disabled, then payment processing (Pmt Proc:) options in User Group Setup would be disabled not allowing the options to be unchecked if they happened to be checked. They will now be enabled if payment processing is enabled or if they are already checked.
10/19/2018	Communications Dashboard	Will no longer popup in the middle of an active progress bar form. Fixed user idle (30 seconds) processing not popping up the Comm Dashboard when an error or warning was waiting.
11/16/2018	Account register reconciliation	When adding an adjustment, the total on the reconciliation form would not immediately update.
11/15/2018	Reports: Agreement Anniversary, Job Cost Analysis, AR Invoice List, Equipment Comparison, Equipment List	After switching from preview to criteria, some parameters were being reset to the default settings instead of retaining settings made by the user.
11/15/2018	Credit Memo	Fixed validation that would previously have prevented a credit memo from being edited, posted, or adjusted if it were for a finalized job.
11/8/2018	1099-Misc report	Updated 1099-Misc and 1096 forms for 2018
11/8/2018	Purchase Orders	Added a Delete PO user ability separate from Create/Modify PO. Fixed missing PO Number and reference ID's on delete PO events in the event log.
RELEASE 1.9.600.17 11/7/2018
11/6/2018	KPI Manager, Datasets	When modifying a KPI dataset and the previously saved filter had only one field and only one value for the field selected, the Filter list would display empty, dropping the current filter setting. Filters would display properly if multiple values and/or multiple fields had been assigned.
11/6/2018	KPI Manager, Reports	Since 1.9.600.16, previewing a KPI report would typically fail with the error 'Cannot make a visible window modal'.
RELEASE 1.9.600.16 11/2/2018
11/2/2018	Balance Sheet, Trial Balance, Income Statement, Statement of Cash Flow, Sales Analysis, Sales Invoice, Sales Invoice Items reports	Opening a preview and then tabbing back to the criteria would clear some of the criteria values set by the user.
11/2/2018	Income Statement Report	Attempting to open more than one preview would result in 'table is busy' error message.
11/1/2018	Call Center (Dispatch)	When the dispatch form was re-opened after being closed for over 2 hours, or was forced closed immediately by going into Utilities, the 2nd column of data in the lower right panel of the Call Info panel was getting truncated.
10/31/2018	Change Area Code utility	The utility was omitting some phone fields - Phone 3 and Phone 4 on the location and billing customer, plus the alternate billing address phone number.
10/31/2018	Marketing List Report	Fixed bug causing marketing list preview generated from other reports to be pushed back to the preview tab of the first report instead of popping up as a new modal window.
10/31/2018	Inventory Adjustment	Sometimes inventory errors would result in the message "Inventory transaction posting failed during the DBtransaction" without any other meaningful information. The messages that were being suppressed will now display.
10/29/2018	Printed Invoice	Signatures were overwriting the Tax Included summary total below Balance Due.
10/28/2018	Credit memos	Creating a credit memo from a job invoice that had a line item for a new agreement on it would incorrectly reassign the activating invoice id on the agreement to the credit memo. Then deleting the agreement line item from the credit memo would remove the invoice id completely. The activating invoice id will now remain with the original activating invoice. Trying to edit the new agreement line item on the credit memo was being prevented as expected but there was no message to the user. A message has been added.
10/27/2018	Job Summary	In the tabbed job summary form the invoice number field was editable on project job summaries even though there is no invoice directly associated with a project job. Entering an invoice number would cause a job invoice to be created which would not show up on project based reports. The field is now hidden as it is on the old job summary form.
10/25/2018	Credit Memo for Project	Project credit memos were not being included in the item detail of the Job Cost Analysis report if the credit had been created from the Billing Account History form.
10/25/2018	KPI Manager	Fixed the issue in which KPI Updates are available is continuously displayed.
RELEASE 1.9.600.15 10/25/2018
10/25/2018	Reports	Fixed issue with unrecognized default printer in updated Citrix hosted environments.
10/19/2018	Customer - Job / AR Invoice	Customer purchase order number has been increased from 12 characters to 18 characters.
10/19/2018	Agreement Manager	Fixed the issue with recurring payments showing a status of creating rather than processed
10/16/2018	Backdrop	Fixed backdrop not following main form when switched to 2nd monitor.
RELEASE 1.9.600.13 10/16/2018
10/15/2018	Agreement Manager	Since 1.9.600.11, the error "Invalid column name 'CCExpDate'" would occur when attempting to reconcile recurring payments.
RELEASE 1.9.600.12 10/12/2018
10/11/2018	Customer Form	When using large fonts, the location documents and/or company cam icons would be present but the buttons would be shifted out of place.
10/11/2018	Call Center (Dispatch)	Since 1.9.600.11, the call center would not stay on 2nd monitor after moving it there. It would jump back to the main monitor when clicking on it again after doing something else.
10/9/2018	AR Invoice	Since the 1.9.500 release, a user would receive a message that they lacked permission when attempting to post a counter sale invoice or credit memo despite having the correct permission if they did not also have the Post permission for standard invoicing.
RELEASE 1.9.600.11 10/5/2018
10/4/2018	Agreement Manager	Since the 1.9.500 release, when using XCharge there may have been an increase in declines for periodic invoices due to 'Invalid expiration date'. This could have occurred if agreements had not been set up for off-line recurring processing and were still processed using the Process XCharge option in the Agreement Manager.
10/1/2018	SWAPI	Added assignment progress, both text (AssignmentProgress) and integer (AProgress) values, to ScheduleQuery.
10/1/2018	Payroll Manager	Added a column for non-regular hours to the employee summary in the payroll manager. Also changed the 'Hours' column title to 'Reg Hrs' to be more clearly indicate its meaning.
10/1/2018	Call Center (Dispatch)	Fixed issue with the call center window overlapping the main toolbar and/or the Windows task bar when sizing the screen to the available workspace when first opening the call center.
9/28/2018	Wage Summary Listing report	Added Subaccount to report output and sort/group by options
9/27/2018	Dropbox integration	Fixed a minor issue causing some unnecessary calling to get folder listing and logging of API errors. The API now records more diagnostic information in the case of an error.
9/27/2018	General	Added compatibility for HTTPS calls where SNI support is required.
9/27/2018	Purchasing Wizard Item List	When printing an item list, the list type and warehouse list has been moved from the report title into a subtitle to prevent truncation in the report title. When emailing, the long report title could cause the email to fail.
RELEASE 1.9.600.10 9/27/2018
9/26/2018	Job Summary	Since 1.9.600.8, the Technician and Reporting Sale Source reference lookups in the Tech Credits grid could no longer be activated either by using down arrow or the column lookup button.
9/26/2018	Work in Progress Report	Down arrow in the date field was not activating the date lookup form.
9/26/2018	Account Register, Bank Deposit	If cleared customer refunds exceeded cleared customer payments, a negative amount would result from the undeposited funds reconciliation for deposit. However, these negative amounts were not showing up in the deposit form for selection so they could never be applied as a withdrawal from the bank account.
9/19/2018	Purchasing Manager - Vendor Parts view	Items are now filtered for active items only by default. Turn off the “Active” filter to see all item, including inactive ones. When entering a new vendor part item, the item category, group, and active status will now populate. When entering or editing an item, the ellipsis button will now open the lookup form for that field.
09/18/2018	Job Form	Create a new CompanyCam project when adding a new job. Jobs created from Call Taking were already having their CompanyCam project created.
9/17/2018	Customer History	Service history will be sorted by taken date descending and then job ID descending. Previously sort was Job ID descending only. Sorting by JobId only was problematic when job data was imported/merged and JobID could not be relied upon for chronological sequencing.
9/17/2018	SWAPI	TakenDate has been added to the AssignmentListQuery / AssignmentQuery response for the history section. History returned in AssignmentListQuery / AssignmentQuery is now sorted by Taken Date descending, Job ID descending, and then Invoice Date descending for a true chronological sequencing.
9/13/2018	Reports	Adjustments for screen scaling when using medium (125%) or large (150%) fonts. When the scaled report screen is too big to fit the screen, the criteria portion will now be displayed in a scroll box. Also eliminated unnecessary blank space in some of the report screens.
9/13/2018	Inventory Transactions Report	Fixed Inventory Transactions report screen not showing Serial Number field.
9/13/2018	Scorecard Reports	The forms were not being created large enough to show all filter fields. Corrected placement of filter controls when using medium or large fonts.
9/12/2018	Miscellaneous Wage Report	As of the 1.9.600 release the 'New page for each group' option was missing from the report.
9/8/2018	Video Links	Now preventing video links button showing up when no video links were available on some screens.
9/5/2018	Invoice List	Added email address to the customer info section of the report.
9/5/2018	Sales Invoice, Sales Invoice Items	Added phone number with extension and email address to the customer info section of the reports.
9/5/2018	Agreement Manager - Billings Due	Fixed bug that would cause 'Incorrect syntax near the keyword 'END'' error when trying to sort by Recurring column.
9/5/2018	Date lookup form	Removed unnecessary warning messages when selecting dates more than 6 months in the past or 6 months in the future.
RELEASE 1.9.600.9 9/4/2018
9/4/2018	Job Manager	Added a Customer PO Number search. Added Customer PO Number to the data grid. Made the form wider to accommodate the additional search field making Address and Customer PO Number visible in the grid without scrolling.
8/31/2018	Purchase Order Item Status report	Moved JobNo and Warehouse to expanded detail line and added Department. Because of this change, expanded detail will be checked by default.
8/31/2018	Customer Refund	All customer refund payments were being identified with a 'CHECK' transaction code for register reporting purposes. This has been modified to properly report ‘CHECK’ for check transactions only, 'DEBIT' for funds transfer refunds from a bank account, or 'CREDIT' for any other refund payment (cash or credit card) from a cash box (undeposited funds) account. The Post button would not enable properly in the customer refund form if there had been no default checking account specified in account register setup. Now the default checking account must be set up before making any refunds. The Print button is now disabled when refund is being made by any method other than 'check'.
8/31/2018	Register Item Review	In addition to being able to edit a check number on a posted check payment, now the reference number on other forms of payment can be edited as well.
8/29/2018	Pay Bills, Check Queue	If the check memo field was modified during check preparation in the check queue screen, the change was being reflected on the printed check, but the general ledger entry was showing the default check memo value from the vendor. General ledger will now also reflect the modification made in the check queue.
8/29/2018	General Ledger	Transaction description has been changed from 30 to 35 characters to match length allowed when making Journal Entries.
8/29/2018	Trial Balance Report	Cleaned up appearance of some of the labels.
8/28/2018	Purchase Order, Vendor Invoice, Whse Requisition, Whse Return, Whse Transfer, Whse Adjustment	If there were two similar expense types, one value contained within the other, such as 'EQUIP' and 'EQUIPR' when an item number that was tied to the 'EQUIP' expense type was entered, the expense type lookup would pop up for selection between the two values. The expense type that is attached to the item is now automatically used without user prompting as originally intended.
8/27/2018	Change Password	Fixed access violation that would occur after changing password.
8/27/2018	Cash Receipt	If the Cash receipt form was opened with a specific customer already selected then switched to Miscellaneous, the originally selected customer was still being assigned onto the processing transaction log record.
8/24/2018	Vendor Invoice	When using Set All Zero or Set All Expected, the software would visually iterate through each item as it performed this action. Disabled this behavior.
8/23/2018	Main Menu	Added 'Phone Call Review' menu option under Customer Service category. A button can also be added permanently to the toolbar using ‘Customize’.
8/23/2018	Call Calendar	The background and font color selection for the selected day in the Call Calendar in the Call (Dispatch) Center mad the call count and hours information difficult to read. The selected day now just displays with a box around it.
8/23/2018	Agreement	Added a new indicator and status message to the agreement form showing when an agreement has been activated but is not yet active due to a future start date. The agreement will show a dark green check mark, instead of bright green.
BETA RELEASE 1.9.600.8 8/22/2018
8/22/2018	Call Calendar	When filtering for employees, previously the count would include non-call related assignments as well as counting multiple assignments on the same call separately. The count now only includes call-related assignments as well as only counting distinct calls.
8/21/2018	Customer Statement - Balance Forward	Fixed bug that would exclude deposits applied during the statement period and refunds from the totals and amount due.
8/20/2018	Reports	Fixes to prevent possible message "report not registered" from reports from datasets that are created and generated on the fly.
8/20/2018	General	Changes to prevent occasional set focus errors If a database transaction was interrupted additional information will be output in the event log to attempt to trace the message that interrupted the transaction.
8/17/2018	AR Invoice	When choosing the option to close a completed job when posting the invoice, no agent message was being generated to alert interested third party applications (Podium, PulseM, etc.) of the Job Close event.
8/15/2018	Cash Receipt Form	Fixed the “UserDefined1 Must Have a Value” error when processing a miscellaneous cash receipt via OpenEdge (XCharge).
8/14/2018	SWAPI	AccountListQuery - Billing accounts can be queried for general billing accounts (IsGeneral). The resulting response dataset also identifies whether accounts are general accounts or not.
8/9/2018	Call Center (Dispatch)	When right-clicking on an assignment, the menu would sometimes be slow to open. Added an index to improve the performance of the query causing this slowness. Also added a condition to this query to ensure messages from a tutorial database would not be confused with messages from a live database.
8/8/2018	Pricebook Price Setup	Added the ability to round task price calculations to the nearest dollar. Previously, the only rounding option available was to round up to the next dollar amount. This can be useful when trying to match prices to an externally generated price book.
BETA RELEASE 1.9.600.7 8/6/2018
8/3/2018	Call Taking, Location, Job	It was possible for the entry of a valid lead source code to fail with 'Lead source not found' message. This error could frequently occur in Call Taking when using SW21Keys and DNIS (dialed number) for automatically setting the lead source for the call.
8/3/2018	Invoice Scorecard	Invoices with no line items were often included in the Diagnostic Only counts. There must be at least one diagnostic line item on the invoice and no other line items in order to be included.
8/2/2018	Customer Refund	Refunds issued to check will now show the check number in the reference column instead of just ‘Check’. Fixed error "Bank account is required for MICR checks..." when printing refund checks to blank check stock.
7/31/2018	Payment Processing	Attempting to eliminate the double access violation errors when some users launch payment processing wizard. If the errors are still occurring they will be silently logged so we can continue to investigate the issue without disturbing the user.
7/31/2018	Customer Credit Memo	Under certain conditions, creating a credit memo from the Receivables Manager would create a non-functioning credit invoice lacking a Location ID. This situation will be caught and prevented.
7/31/2018	Location Storage	Added button to Customer screen for location documents. Will also indicate the status if there are currently any documents for that location.
BETA RELEASE 1.9.600.6 7/30/2018
7/24/2018	Grid Reports	Restored modal operation of the grid reports dialog so that the dialog is still available for use after previewing the report. However, the modeless preview has been retained. Added missing grid report in Communications Message Review. Fixed "Report is not registered" message when printing a grid report from the Agreement Manager.
07/23/2018	Add-On Manager	Fixed “access violation” error that would occur when synching SuccessWare employees with CompanyCam users. The Setup Users permission is now required to assign SuccessWare users to remote user groups.
7/17/2018	Agent Custom Messages	Custom messages (PulseM disable/enable bio/pulsecheck) often had the wrong JobNo value included in AddInfo.
7/17/2018	SW21 Main Menu	Added Master ID, company number, and company name to main menu for reference. Removed old user forum link.
7/16/2018	Agreement Manager	Added 'Tax' column to agreement views to indicate whether the agreement is taxable. Added 'TotalBeforeTax' and 'TaxAmount' columns to periodic invoices view.
7/16/2018	SuccessWare21 Maps	Distance, Time, and ETA are no longer auto-calculated indiscriminately. Distance and time data between locations on the schedule are also now being cached. A refresh icon will appear where an ETA may be available and needs to be calculated. Click the “Calculate ETA based on…” button to refresh any missing ETA values. These enhancements eliminate unnecessary internet API calls improving performance of map loading, navigation, and refresh.
7/16/2018	SWAPI	For third party agents that user multiple server URL's for SWAPI message delivery, if delivery to one URL would fail, the messages to all URL's would be repetitively sent on each message delivery cycle until messages for all URL's succeeded. Now the system processes each URL individually and will properly record success or failure of each URL separately.
BETA RELEASE 1.9.600.5 7/19/2018
7/19/2018	Initial Beta Release