< Go to What’s New in 1.9.3.x

Concept Guides and Additional Documentation

SWAPI Summary for 1.9.4.x

Fixes in 1.9.4.x

SuccessWare®21

What’s New in 1.9.4.x

Latest Build: 1.9.400.32; 6/5/2018

What’s New in 1.9.400.25

· Send to GPS - TomTom - Send to GPS for TomTom now includes email address with the instructions and the contact name field. This addition helps to facilitate an integration being built between TomTom and ReviewBuzz.

· Agreement Manager, Visits Due Report - Added location email address to facilitate contacting the customer by sending out notifications for visit due, etc.

What’s New in 1.9.400.19

· Receipt/Vendor Invoice - Added a right-click option to set all quantities to zero. This can be useful when doing a partial receipt from a very large purchase. If you are only receiving a few items you can zero all, then enter the quantities for the few items that you are receiving. Also added a right-click option to set all quantities to expected quantity (available when receipt/invoice is from a PO). This would be useful if quantities were all set to zero by mistake.

· Check Register Report - Name column now shows the customer first name along with the last name. Added a column for customer (or vendor) account number.

· Account Reconciliation Report - Added columns for customer (or vendor) account number and name (last/first or company name)

What’s New in 1.9.400.14

· User Setup - A checkbox has been added to the form that can be checked when trying to set up a user that is also a technician/employee who connects to SuccessWare®21 through a third party app such as SWRemote. Use of the checkbox can help in getting the user set up correctly for remote access with the ability to update call progress and punch time cards. The following requirements must be met when setting up a remote technician user,

o In order for a user/technician to be able to connect via the SuccessWare21® API, the user must be in a User Group that allows logon via a third party agent such as SWRemote.

o In order to be able to post call progress and make timecard entries, the Username must exactly match the technician’s Employee Code. When adding a new user, if the checkbox is checked, a dropdown button shows for the Username that will list active employees for selection of an Employee Code.

Note that the checkbox will not be visible when there are no enabled third party application agents in the Agent Manager.

What’s New in 1.9.400.6

· Spell Check in Notes - SuccessWare®21 has integrated spell checking for memo fields, for additional information click here

· Windows Themes (Grid Adjustments) - SuccessWare®21 has options to help improve grid selection and grid line graphics, for additional information click here

· Field Coloring - SuccessWare®21 field coloring has been modified to closer adhere to windows standard form behaviors. click here

Fixes made in 1.9.4.x

DATE	MODULE / FORM		DESCRIPTION
RELEASE 1.9.400.32 6/5/2018
5/30/2018	General	(LAN) After recent Windows updates, F1 Help would fail to open the help topics.
5/25/2018	Quote Manager	Indicate in the grid whether quotes are locked or canceled Indicate in the grid whether proposals are locked Rearrange grids and column sizes for consistency and space efficiency Make form wider in order to show more relevant information in the initially visible columns in the grids Grids were not refreshing if relevant modifications were made by opening the job or invoice Format quote amount in the grid as currency
5/24/2018	SWAPI	MiscAssignmentQuery - new SWAPI command returns miscellaneous assignments for technicians. Miscellaneous assignments can be queried to supplement employee job/call schedules obtained using ScheduleQuery. ScheduleQuery - Now requires a parameter value to be submitted for at least one parameter.
5/24/2018	Account Register	In Transaction Review, widened 'Balance' column to allow for more characters.
5/24/2018	Purchase Order, Vendor Invoice	Previously changes to the width of the description column would revert back to its default width when clicking to a new line in the form.
5/18/2018	Job	Added popup menu item to allow disabling PulseM PulseCheck and Bio simultaneously.
5/18/2018	SWAPI	Enabled call modified messages for Podium so that they are able to determine when a call is dispatched.
5/16/2018	General	(Hosted) Prevented errors from occurring when Single Sign-On users or SuccessWare Access users attempt to launch on an account that has had a SuccessWare21 update installed, but an account user has not yet logged on to perform the database updates.
5/7/2018	Call Abort Codes	Previously it was possible to create a duplicate code, which would prevent the user from editing it. Added a unique index to prevent a user from creating a duplicate code.
RELEASE 1.9.400.31 5/4/2018
5/2/2018	Call Calendar (call center – dispatch)	AM/PM counts in the call calendar could be wrong if a job had been created with a PM timeslot, but later scheduled for an AM time on the dispatch board.
5/1/2018	Equipment	Increased the filter size field from 12 to 50 characters in order to accommodate multiple filters of different sizes.
5/1/2018	Vendor Invoice / Receipt	Line items related to a job would cause a job lookup form to show when using the Set All to Zero or Set All to Expected Options, and a response to the lookup would be followed by an application lockup.
4/27/2018	SWAPI	JobAdd has been updated to allow updating of TimeSlot - 1=AM, 2=PM, 0=Anytime - when a specific time of day is not being submitted. ScheduleQuery returns the TimeSlot setting - 1=AM, 2=PM, 0=Anytime - for each call/assignment.
4/27/2018	SWAPI	EmployeeQuery has been updated to include employee type and default department for each employee. New SWAPI command, EmployeeTypeQuery, returns a reference list of active employee types.
RELEASE 1.9.400.30 4/27/2018
4/24/2018	GL Transactions Report	Since 1.9.400.29, transactions for finance charges would appear duplicated multiple times. Fixed the report to prevent this.
4/20/2018	KPI Reports	Fixed issue where some fields would not wrap to the next section of KPI reports or KPI dataset reports.
4/17/2018	Sales Summary - Follow Up tab	When accessing the sales summary from a non-sales job, selecting an opportunity that was recorded on the job summary would result in the inability to edit the job due to an extraneous OPP_ID lock. The list that is built for opportunities on the Follow Up tab will no longer include an opportunity already recorded on the job summary for the same job.
4/17/2018	Call Center (Dispatch)	Fixed bug that would cause an apprentice to be positioned out of order and/or outside the correct group when Hide Apprentices was checked, there were groupings applied, and the apprentice had assignments.
4/6/2018	Phone Call Report	Added the count of OTHER type calls in the group and report totals. Group and Report totals will now show a count for aborted calls when filtering for no aborted calls or only aborted calls. Previously the 'Other' filter would restrict the report to only calls marked explicitly as 'other'. For consistency with the ‘Type’ column in the report, this filter will now restrict the report to calls that are not marked 'service' or 'concern'. OTHER type calls will no longer display a booked/resolved result
4/6/2018	Comm Center	Added the ability to include information about the employees assigned to the call, including employee codes, names, and email addresses.
RELEASE 1.9.400.29 4/5/2018
3/29/2018	SuccessWare21 Email	Added a check to raise an error if attempting to email a report (or eOrder) without an attachment so the user can try again to get an email with the necessary attachment.
3/28/2018	General	Fixed a scaling issue with status bars when large fonts are enabled in the desktop. For example, the last column for Weekly Hours in the employee timecard would not have been visible in the status bar.
3/27/2018	GL Transactions Report	Added 'Show Billing/Vendor Info' checkbox that will include customer and vendor information on an expanded detail line in the report. Added Billing No, Billing Name, Vendor No, and Vendor Name to sort/group by options. Added filters for Billing No and Vendor No
3/27/2018	Equipment	Install date and other installation related fields were being inconsistently disabled when Installed By Us was unchecked. There was really no need to disable them so they can now always be entered for any equipment whether Installed By Us or not.
3/27/2018	Equipment List report	Install date range will no longed disable when Service Customers Only is selected.
3/22/2018	Agreement Deferral Analysis, Agreement Reserve Analysis	The report was including items from uncommitted agreements which would should not be used in reconciling to general ledger or for establishing GL opening balances. Added a radio button group to choose between excluding uncommitted agreements or viewing only the transactions for uncommitted agreements.
RELEASE 1.9.400.28 3/21/2018
3/20/2018	Management Comparison Report	The checkbox to include GL information in the report is now only available to users with the permission to view financial reports.
3/12/2018	Printed AR Invoice, Renewal Notice, AR Statement, Proposal	When not selected to print, company name and address would print from the preview if the report had been emailed prior to printing. Modified for consistency with position and size of company logo. Set company name control to height for two lines and wrap to a 2nd line so that the company name does not overlap the logo, or run off the end of the page in the case of a proposal. When logo is not printing, use the entire page width for company name to avoid wrapping onto a 2nd line when possible.
3/12/2018	Printed Proposal	Repositioned company name and address slightly on the proposal to allow some space between the logo and the name and address. Make consistent with the other printed forms and include the company address in addition to the company name when emailing the form to the customer.
3/7/2018	KPI Reports	Fixed bug so that data in trend reports is formatted properly.
3/7/2018	SuccessWare21 Maps	Several performance enhancements.
RELEASE 1.9.400.26 3/6/2018
3/5/2018	AR Invoice	If a tax code change was typed in directly rather than using the reference lookup and the new tax code had different settings for whether parts, labor, or misc is taxable, then the taxable and non-taxable amounts for the invoice were not being recalculated and an incorrect tax due would result.
3/2/2018	SWAPI	Added CallDateThru parameter to ScheduleQuery which allows multi-day schedule queries up to three months. The CallDate parameter works as a 'from' date in conjunction with this change.
2/28/2018	Assignments report	Enabled the report to export the main detail. Previously only the expanded detail would export.
2/23/2018	SuccessWare21 Maps	Fix another issue causing "unsupported browser" message.
2/22/2018	Account Register - reconciliation	Disabled the keyboard shortcut CTRL+DEL, which would delete the selected item, but would not revert associated GL or receivable entries.
2/21/2018	Billing Customer / SWAPI - CustomerChangeQuery	Updating the Do Not Solicit or No Happy Checks boxes will now update the billing customer's last update date/time. This allows third party applications to see that these fields have changed when using CustomerChangeQuery.
2/21/2018	Opportunity Manager	Opportunities created from jobs that are not yet completed will now be listed in the opportunity manager so that the opportunity can be acted upon immediately instead of having to wait for the job to close.
2/14/2017	General	Added missing configuration data to enable Logo image support in Invoices & Job Notifications for databases there were missing these entries due to a since corrected database conversion issue.
2/13/2018	Payment Processing	Payment processing wizard will display version of IE, IE emulation, and TLS support enabled in the operating system. The label will indicate when TLS 1.2 support is not enabled so you can contact your system administrator to enable TLS 1.2.
2/12/2018	General	Fixed access violation caused by clicking X on the report preview too many times that caused the X to be clicked to close the application prematurely.
02/12/2018	Sales Summary	When editing a sales summary for a non-sales job, attempting to edit the Work Suggested on the Notes tab when a quote had not yet been created would result in the error "Non-blob column in table required to perform operation." This error was followed with an "Access violation" error and lock up of the application. Editing of this memo is now disabled if a quote for the job does not exist.
2/12/2018	General	Fixed access violation caused by clicking X on the report preview too many times that caused the X to be clicked to close the application prematurely.
02/05/2018	Renewal Notice	Widened space in the report heading for the company address to accommodate longer addresses.
02/02/2018	General	Clicking on a main toolbar button when the form is open but minimized will now restore it. Previously the form would focus but remain minimized.
1/26/2018	Warehouse Transfer	When creating a restocking transfer based on usage, warehouse transfers will now be included in the criteria for restocking in addition to requisitions and returns.
RELEASE 1.9.400.25 1/26/2018
1/23/2018	Sales Tracking report	Added Job Type to the report (labeled as 'Type' next to Job Class)
1/19/2018	Send to GPS - TomTom	Send to GPS now includes email address with the instructions and contact name. This addition helps to facilitate an integration being built between TomTom and ReviewBuzz.
1/17/2018	Sales Invoices and Sales Invoice Item Reports	Added 'Project No' filter Added 'Project No' to sort and group options Added Invoice Type to reports Changed 'Job No#' field to 'Job/Proj#'; it will now display the project number if it is a project invoice, otherwise it will display job number as it always has.
1/17/2018	SuccessWare21	Fixed status bar panels not scaling when using large fonts.
1/17/2018	Job Form	Added a shortcut key, CTRL+F, to the Finalize... option.
1/17/2018	Scorecard reports	The filter selections were only showing when printed via the report preview form, not when printing directly from the print button on the interface dialog.
1/12/2018	General	Changes to resolve potential invalid pointer errors. Resolving various access violations when using the ESC key from report previews.
1/12/2018	Agreement Manager	Added the location email address to the grids.
1/12/2018	Visits Due Report	Added location email address to the agreement detail section of the report.
1/10/2018	Snapshot	Agreements Due for Renewal was being overstated. It was not accounting for agreements that had been terminated or that may have already had their renewal processed.
1/9/2018	Inventory Transfer	When using the restock option, if you performed a restock, then modified the warehouse and restock again, the same items would show up for restock. The restock query was still querying based upon the first warehouse that had been selected.
1/9/2018	Email	When sending encrypted email using either TLS or STARTTLS, only TLS version 1.0 was being supported. Added support for TLS 1.1 and TLS 1.2.
1/9/2018	SWAPI	Added SaleStatusQuery, SaleReasonQuery, SaleResultQuery, and SaleUnitTypeQuery - reference lookups for fields that are found in SalesSummaryQuery/Update.
1/9/2018	Pay Bills	When manually modifying the discount amount, recalculate the amount to pay if the current amount to pay less discount would be paying the full balance.
1/26/2018	Balance Sheet Report	On occasion, a subtotal amount within the report might have been split off onto the next page and separated from the label for the subtotal at the bottom of the page.
RELEASE 1.9.400.24 1/5/2018
1/4/2018	Balance Sheet Report	On occasion, a subtotal amount within the report might have been split off onto the next page and separated from the label for the subtotal at the bottom of the page.
1/4/2018	Receipt/Vendor Invoice	When using the Set All Zero or Set All to Expected options, posting would fail with a 'splits not in balance' error.
12/29/2017	Billing Account Details, Job Form, Project Form - Billing tab	Either when opening the form or after making edits and saving the form, the Payment Method field and related payment reference fields were not shading properly.
12/28/2017	Printed Work Order	Added invoice total amount in the service history section of the printed work order. It was already showing the balance due from those invoices, if any.
12/27/2018	AR Invoice / Quote	When creating a new quote in the invoice form the current focused invoice/quote is used as a basis for the quote. When focused on an invoice (non-sales job) the quote print settings from company setup will now be copied to the quote since the focused invoice has no settings to copy.
12/22/2017	Agreement Renewal Notice	The tax shown on the renewal notice was being calculated from the location's tax code even if the renewal agreement had a different tax code. The renewal notice will now calculate tax based on the agreement's tax code if it has one, or if the agreement is set to bill tax and has no tax code the renewal will calculate based on the location's tax (this is now consistent with the agreement itself).
12/18/2017	Payroll Reconciliation import	Fixed bug that would cause payroll to look for an ADP type file even if payroll Import/Export method was set to something other than ADP in the case there is an ADP company code present.
12/13/2017	Job Notifications	Added a macro for "schedule date only" that can be included in email templates, so that a specific time does not have to be included in the booking, rescheduling, or reminder emails.
12/12/2017	Call Center - Job/Sales Summary	When using the keyboard shortcut (ctrl+z) for job/sales summary from call center, the summary would sometimes fail to open.
12/7/2017	Agreement, Call Center	When creating a new call/job from a visit, the location's service contact will now be copied to the job.
12/6/2017	Vendor invoice	When posting a vendor invoice with a date in a closed or locked period, if the user has the correct permissions an option will be given to post to the nearest available date. When choosing 'No' to this option, the user would be presented with a message that states "This invoice must be posted manually." This message could be confusing to some and has been removed.
12/6/2017	Job Notifications	Changes to Job Notification Service interval are now immediately recognized by all workstations. It no longer requires exiting and restarting the application.
RELEASE 1.9.400.23 12/5/2017
11/28/2017	SuccessWare21 Startup	Resolving potential causes for occasional application startup errors, in particular the "Invalid configuration parameter" error.
11/27/2017	Email templates	When attempting to add the techinfo or techreview macro and one of them already exists, an informational dialog will now warn the user this is not allowed. Previously an application exception dialog would display.
11/22/2017	Warehouse Tag Manager - Serial Numbers tab	When clicking the Print button, a menu will now display allowing the user to choose to print either the grid of items or the grid with tag detail for each item. Previously the Print button would only print the tag detail.
RELEASE 1.9.400.22 11/17/2017
11/17/2017	Call (Dispatch) Center/Sales Summary	11/17/2017 Dispatch - Sales Summary An access violation error or 'SalesSummaryF already exists' would sometimes occur when trying to open the Sales Summary for a sales job using the ctrl+z keyboard shortcut in the Dispatch board.
RELEASE 1.9.400.21 11/16/2017
11/16/2017	Job/Sales Summary	Removed unnecessary confirmation popup dialogs that would occur when editing a job summary or sales summary, and would say, "This job is closed (or completed). Are you sure you want to edit the Summary?"
11/15/2017	Vendor Invoice	User will now be able to post an invoice from a receipt when there are other open or adjusting receipts.
11/15/2017	Call Progress	When an employee's timecard was remote locked, attempting to add the employee to a call using Call Progress would cause the error "Please Save or Cancel changes before closing." when clicking ok or trying to close the form.
11/13/2017	Agreement	Since renewing a perpetual agreement is not a normal situation, a message will display to warn the user that a renewal should only be created for a perpetual agreement if either an additional agreement is required for the location or the original will be terminated.
11/8/2017	1099-MISC and 1096 reports	Updated 1099-MISC and 1096 forms for 2017 calendar year.
10/6/2017	Custom Agent Message Menus	When creating a job the custom agent messages submenu will not be available until after you save the job.
11/3/2017	KPI Export	Forms that have an export to Excel option can now export to Excel xlsx format (if the installed drivers (ACE) support it).
RELEASE 1.9.400.20 11/3/2017
11/2/2017	Opportunity Manager	Fixed bug that would cause changes to be lost when editing notes on the Customer Opportunity Profile if the user navigated away from the form without saving the changes and then returned to edit again. Upon return a "Cannot lock record" message also occur.
11/1/2017	General	Improved trapping and logging of errors that occur during application start up before database connections are available.
10/26/2017	Excel data import/export (Journal Entry, KPI Reporting, etc.)	Since Microsoft updates released this October, attempts to import or export Microsoft Excel data files would fail with the error, “Unexpected error from external database driver (1)”. To correct for this error the software now supports Microsoft ACE drivers (2016 or 2010) that are distributed with Microsoft Office products or as a separate Microsoft redistributable. The newest driver available will automatically be chosen. The preferred driver order is ACE 2016, ACE 2010, and then JET. The use of the ACE drivers also now allows support for "Excel Workbook (*.xlsx)" files. If the current installed driver does not support the xlsx file a dialog will inform the user.
10/25/2017	Call Progress, Timecard Entry	Job completion agent messages were not being generated for a prior on-site job when entering a dispatched or on-site time for the subsequent job without first completing the prior call/job.
RELEASE 1.9.400.19 10/20/2017
10/16/2017	Receipt/Vendor Invoice	Added a right-click option to set all quantities to zero. This can be useful when doing a partial receipt from a very large purchase. If you are only receiving a few items you can zero all, then enter the quantities for the few items that you are receiving. Added a right-click option to set all quantities to expected quantity (available when receipt/invoice is from a PO). This would be useful if quantities were all set to zero by mistake.
10/12/2017	Check Register Report	Name column now shows the customer first name along with the last name Added a column for customer (or vendor) account number
10/12/2017	Account Register Reconciliation Report	Added columns for customer (or vendor) account number and name (last/first or company name)
10/3/2017	Warranty List report	Corrected spelling in title of report
10/3/2017	Equipment - Warranty	Added validation that prevents changing warranty from inhouse if there is a reserve balance Added code to allow reserve to be adjusted in the event a non-inhouse warranty has a remaining balance
RELEASE 1.9.400.18 10/5/2017
9/29/2017	Job Cost Analysis report	When exporting to XLS data file, some fields (i.e. Margin, Margin %, etc.) would sometimes contain incorrect values.
9/28/2017	Call Progress / Sales Quote	When assigning the first employee (salesperson) to a sales job, if the Salesperson field on the job is blank the Salesperson field is set to the assign employee. When using Call Progress to assign the employee the Salesperson was not being properly carried over to the sales quote (invoice). (Dragging/dropping the job onto an employee in the call dispatch center was properly updating the quote (invoice)).
9/27/2017	Phone Call Report	Fixed bug that would cause times to be incorrectly format when exported to XLS Data file.
9/27/2017	Pricebook, Task Form	When recalculating task prices, a report will now pop-up and display items without markup in the event prices are recalculated and task detail items are not marked up due to a cost outside the Profit Margin Matrix range.
9/21/2017	General	If an unhandled error occurs during the startup of SuccessWare21 that error will be logged to the Windows event log. For certain errors SuccessWare will also be notified via email if possible.
9/15/2017	SWAPI	Adjusted SWAPI registry access so that it is not required to have admin rights to the registry for the SWAPI service.
9/15/2017	SWAPI	Added optional parameter CallID and JobID to ScheduleQuery Added opt-in/opt-out nested data to LocationQuery Added opt-in/opt-out nested data to AccountQuery
9/15/2017	Add-on Custom Messages	Added PulseM custom agent messages - "Disable pulseCheck", "Enable pulseCheck", "Disable Bio", and "Enable Bio".
9/13/2017	Billing Customer List Report	When using the Account with No Locations option, the report total record count was being omitted. Also with the Account with No Locations option, selecting to sort/group by Added By would result in a 'Field not found' error.
9/13/2017	Quote Manager	Wildcard searches for Invoice#, Job#, and Proposal# filters were coming up empty.
9/12/2017	AR Invoice	The remittance stub will now be hidden for zero charge invoices.
9/5/2017	Purchase Order - Receipts	Added validation when adjusting receipts and vendor invoices to prevent more than one receipt for a PO from being open/active at a time.
RELEASE 1.9.400.17 9/1/2017
8/31/2017	Proposal	When emailing a proposal from the preview, the billing account email address was not pre-filling in the 'To' field and the Subject was not identifying the proposal #.
8/29/2017	Check Alignment	When using the Medium (125%) Windows font size setting some of the arrow keys for moving the check panels around were missing..
8/28/2017	A/R Invoice – Apply Payments, A/R Adjustment, A/P Adjustment	Fixed custom colors not showing when custom inactive/active field coloring was enabled.
8/25/2017	SWAPI	In AssignmentQuery, LocationQuery, etc., on rare occasions a visit might have been omitted from the results.
8/16/2017	Agreement Manager - Periodic Invoices	When Posting All Invoices, the user is now prompted to confirm that invoices were marked as paid if needed.
RELEASE 1.9.400.16 8/9/2017
8/9/2017	Printed AR Invoice	Since 1.9.400.14 the company name might not have been displaying on invoice when emailed.
RELEASE 1.9.400.15 8/4/2017
8/3/2017	Job - Send Page/Message	When sending a page/message (Fleetmatics REVEAL only) to multiple techs and choosing to send to GPS devices users would receive an error "Only one top level element is allowed in an XML document."
7/31/2017	General	Fixed bug that would sometimes cause 'list index out of bounds' errors when shutting down SuccessWare or entering Utilities.
7/25/2017	AR Invoice	Fixed bug that would sometimes allow the invoice notes to cover the signatures and/or invoice totals.
RELEASE 1.9.400.14 7/26/2017
7/25/2017	QBLink	Since the 1.9.400 release, QBLInk import would fail with component property errors when trying to display a report of new items to be imported.
7/24/2017	General	(LAN) In grid reports when using Windows medium (125%) font setting the print/preview buttons were cut off the bottom of the form
7/24/2017	SWAPI	JobQuery can now also query by JobID, in addition to JobNo. Additional location and billing account phone number fields added to the response of JobQuery. Added Phone2, Phone3, Phone4 (for Location) and AccountPhone2, AccountPhone3, and AccountPhone2 (for Billing Account) to the response fields.
7/19/2017	Email Templates	Added validation preventing a user from including both "tech info" and "tech review" macros on the same email template. Added validation preventing a user from duplicating "tech info" or "tech review" macros on the same email template.
7/19/2017	Job Notifications	Fixed bug preventing "tech info" macro from working when emails using the test button when editing templates. Fixed bug preventing "tech review" macro from working when sending job closed emails on a different day than when they were scheduled.
7/18/2017	Invoice Reports	(LAN) Fixed scaling issues for invoice reports to prevent the invoice type selection box from having to scroll to see all of the options when using Windows medium (125%) font setting.
7/18/2017	Management Comparison Report	For consistency in gains/losses/net counts, count an expired or terminated agreement as a loss while the renewal is in process since renewals are not counted as active agreements until it is activated (accepted). Made the following adjustments to the report in order to make counts (for the current date) more consistent with the Agreement Manager and the Agreement List Report. - Consider an agreement as active on the expiration date. Do not consider it lost until the day after its expiration. - Use the start date rather than the sale date to determine whether an agreement is in effect or not. - Do not count a converted agreement until it is committed.
7/18/2017	Agreement	On the Agreement Status form, fixed the comment field’s background color.
7/14/2017	Proposals	Allowed the unlocking of a proposal in the event it has no options. Previously a user would receive the message "Proposal number xxxx requires at least one option."
7/13/2017	Printed AR Invoice	Changed behavior so the company logo is no longer dependent on the company name being set to print.
7/11/2017	User Setup	A checkbox has been added to the form that can be checked when trying to set up a user that is also a technician/employee who connects to SuccessWare®21 through a third party app such as SWRemote. Use of the checkbox can help in getting the user set up correctly for remote access with the ability to update call progress and punch time cards.
7/11/2017	Company Setup	On the Financial tab, fixed bug that would allow the Payroll checkbox to be unchecked after payroll transactions exist.
7/11/2017	SWAPI	Modified the values for Progress in AssignmentQuery (AssignmentListQuery) replacing the value ‘new’ with either ‘scheduled’ or ‘unscheduled’. The additional values distinguish between assignments that have a specific time of day assigned and those that do not. The values may be used to filter out assignments that do not have a time assigned yet.
7/11/2017	SWAPI	Memo fields that contained an unnecessary and excessive number of consecutive line feed characters could have caused SWAPI request failures and even crashing of the SWAPI service.
7/10/2017	Customer Search	Fixed behavior to set the right-click menu to the search menu in the search fields.
RELEASE 1.9.400.13 7/7/2017
7/7/2017	Initial Release