Version 1.7.5.x |
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· Converted Agreements—Added a configuration for allowing an activation date for converted agreements that is other than the original A/R to G/L activation date. This can be useful if you acquire another company's agreements and need to enter the agreements while recording previously completed billing and visit activity that occurred in the other company, but is after your A/R to G/L activation date. The configuration form can be accessed from the 21 Menu Button | Company Setup | Module Configuration | Agreements, or from the Agreement Manager as long as you have the user ability for company setup.
· Vendor Part Import— An option has been added that allows updating part standard costs based on the Vendor Price when updating the pricebook during a vendor part import.
· Bank Account Check Export— In the Account Register, individual bank register accounts can be enabled for exporting of checks to text file. This option can be used to export a list of checks that can be submitted to your bank for use in helping to eliminate check fraud, if your bank offers such a program. Click here for more information.
· Driving directions in the SuccessWare21 Http Server (SWAPI) - Third party applications (SWRemote, Vettro, etc.) may request point-to-point directions from the SuccessWare21 SWHttp Server (SWAPI). For ASP users, SWAPI uses Microsoft's MapPoint Web Service for obtaining driving directions. LAN users have the option to configure SWAPI to use either the MapPoint Web Service or an installed copy of MapPoint software on their server. Click here for more information.
· Barcode Labels— Successware now supports a more robust option when you want to print bar coded item labels. You can now print based upon quantities in stock or quantities received. Plus, you can now print on printers designed for label printing. Click here for more information.
· Backdrop and toolbar color— For those with multiple companies running under one installation, the SuccessWare21 backdrop will show in a different, predetermined color for each company making it easier to identify the currently selected company. Plus, the toolbar panel showing company name and username will also draw in the same color as the backdrop. The colors are predetermined by SuccessWare21 and cannot be changed.
· SuccessWare21 User Forum— These forums provide a central location for users to discuss the various features of Successware as well as request new features. To access the new forums, click the "21" button on the toolbar to get the Main Menu and select the "SuccessWare21 User Forum" link.
- Forum Registration— When you first visit the forum, you will need to register with a unique username and password. This is not the same username and password that you use to log in to Successware. When you register for a forum account, an activation email will be sent to the email address you provide. This email will include a link to verify your email. Once you have clicked that link, your account will be reviewed by a Forum Moderator, who will activate your account. Once your account has been activated, you can post freely to the discussion areas.
- Forum Help— At the top of the forums is a navigation bar. One of the links on this bar is called "FAQ". Click this link to find general instructions no how to use the Forum Software.
· Job Cost Analysis Report— The Job Cost Analysis reports allows you to display cost, sale and margin information based upon posted, job-related transactions. The report gathers cost and sale information directly from source documents, and not from any cost detail imported or entered onto A/R invoices. The report can be displayed with a number of levels and depths of detail and can be used to focus on jobs that are finished as well as those that are still in progress. Click here for more information.
· Continued Leads— ‘continue’ a lead and relate a second sales job back to the original lead or sales job. In this way, the second job will not be counted when calculating your ‘total leads’ in reports. Click here for more information.
· Lead and Opportunity Follow Up— you have always been able to record opportunities in the Customer Opportunity Form. Now you can schedule follow up activity and manage leads as well. You call also follow up on all opportunities for all customers in one place, the Opportunity Follow Up Manager. Click here for more information.
- Record a new opportunity/lead directly on the Job Summary Form
- Follow up on ‘Leads Generated’ from the Job Summary Form and create your sales jobs
- Schedule follow up activity on opportunities and sales jobs (leads).
- Process scheduled follow up activity and maintain opportunity activity history.
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DATE |
MODULE / FORM |
DESCRIPTION |
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RELEASE 1.7.500.51 6/17/2009
|
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|
6/12/2009 |
SWAPI |
The ARInvoiceUpdate command was auto-inserting workdone
notes based upon line items, even if workdone notes had been previously
submitted via JobSummaryUpdate. Now
ARInvoiceUpdate will only replace previous auto-inserted notes, or will
auto-insert new notes if workdone has not been previously submitted. The VendorQuery command can now be submitted with an
optional VendorName parameter to assist searching for a vendor. |
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RELEASE 1.7.500.50 6/5/2009
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||||
|
5/28/2009 |
Agreements |
Creating a Marketing List from the Agreement Manager would list inaccurate billing accounts if the original Agreement customer had moved away and a new customer was in the same location with the same agreement. A similar problems was also corrected in the Agreement List report. |
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RELEASE 1.7.500.49 5/22/2009
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||||
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5/15/2009 |
Pricebook |
When including tax in task prices, price levels for some tasks would be a penny higher than they should have been. This would become apparent when using the price override for the task and a "standard price" price level - i.e. one with no up or down price adjustment. |
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5/14/2009 |
SWAPI |
Standard Hours is now being set when visit line items on the A/R Invoice are submitted from third party applications. |
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|
5/8/2009 |
Version Updates |
Improved error reporting when any updates fail due to server or database unavailability. Errors will clearly identify which databases are inaccessible. |
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5/8/2009 |
GL Chart of Accounts Conversion |
A recent change to the account type for miscellaneous income accounts was not applied to the chart of accounts conversion utility. As a result, the utility was reporting an account type mismatch when mapping the miscellaneous income accounts. |
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|
5/5/2009 |
Call Progress |
After uncompleting a call in order to make changes to times, and assignments are still all complete, you will now be prompted "Is Call Complete?" when saving changes so that it will no longer be necessary to remember to re-open Call Progress and "Complete Call". After completing an assignment, in addition to being able to make changes to that assignment before saving which was a change in a recent update), you will also now be able to add additional assignment(s) without being required to save the first change and re-open Call Progress. |
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|
5/5/2009 |
Vendor Invoice |
Under certain circumstances, Make Recurring might have failed with 'Cannot insert NULL value...' error. |
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|
5/1/2009 |
Call Progress Form |
Added a Hotkey shortcut to the 'OK' button. Added the Job Summary button to the list of buttons that can be reached by tabbing. |
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RELEASE 1.7.500.48 4/22/2009
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||||
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4/21/2009 |
SWAPI |
Changing the Group or Category by dragging an item, or items, into a new group in the Pricebook form was failing to indicate to third-party applications that an update was needed for that item or task. |
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4/20/2009 |
GL Budget Integrity Check Utility |
The budget integrity check utility (introduced in 1.7.500.40) was sometimes incorrectly indicating some budget item as suspect due to a miscalculation of the original income statement amount. |
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4/16/2009 |
|
Sometimes modifications to opportunities could cause an "Invalid Lock" error to display. One situation where this could have occurred was when abandoning an opportunity while the Open filter was activated. |
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RELEASE 1.7.500.47 4/15/2009
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||||
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4/14/2009 |
SWAPI |
Added the "TaxBill" field to AgreeTypeQuery so that third party applications can default new agreement invoices as taxable / not taxable appropriately. |
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RELEASE 1.7.500.46 4/13/2009
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RELEASE 1.7.500.45 4/09/2009
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4/9/2009 |
Sales Summary |
The text 'pnlSalesTop' was showing in the center of the form. This caption has been removed. |
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4/7/2009 |
Agreement Status |
The agreement status form could be closed without saving changes when using "Edit Commissions" on an active agreement. Now you will be prompted to Save or Undo changes before closing. |
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|
4/6/2009 |
Agreements |
A new checkbox for CSR sales has been added to the Agreement form and the Agreement Status form. This field can be used to indicate whether an agreement was sold by a CSR. This field is also displayed in the Agreement List report. |
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4/2/2009 |
Payroll Period Reconciliation |
When adjusting the reconciliation for a posted payroll period, if you changed a disbursement to a value of 0 and re-posted, attempting to adjust the reconciliation a second time would fail with 'G/L post date missing' error. |
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4/1/2009 |
Check Export |
Export formats (e.g. Bank of America) that do not always require a Bank Code were failing with errors if no Bank Code was supplied. |
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3/31/2009 |
G/L Reset |
A password is now required to Reset the G/L activation date. You can obtain this password by calling Successware Support. |
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RELEASE 1.7.500.44 3/26/2009
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||||
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3/25/2009 |
Call Report, Jobs Taken Report |
Added Location Type to the filters, sorting, and grouping options. |
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3/25/2009 |
Customer History |
If a customer has any concern calls, they can now be opened directly from the Customer History form. Simply right-click on the concern call you want to open and select 'Open Phone Call'. |
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3/25/2009 |
Inventory Manager |
The Warehouse tab and the Parts tab will now both default initially to 'Active Only' filters. |
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RELEASE 1.7.500.43 3/25/2009
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||||
|
3/24/2009 |
Sales Analysis Report |
When grouping by Job Lead Source, project invoices were all being lumped into <None>, instead of being accumulated into the proper lead source grouping. |
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|
3/23/2009 |
A/R Invoice Printing |
The item description will now word-wrap to display the entire detail, rather than cutting off anything that will not fit onto one line. |
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|
3/23/2009 |
Inventory |
When an item that has been marked as inactive is returned from a job, it will now be temporarily marked as active, until the quantity on hand returns to zero. |
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|
3/21/2009 |
Invoice List Report |
Added location name and address to sort/group fields. |
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|
3/20/2009 |
Job, Job Manager, |
The Job Materials menus were not showing the status of canceled purchase orders correctly. Also, added text for showing status "Not Ordered". |
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|
3/20/2009 |
SWAPI |
Improvements have been made to the Messaging system to alert Third-Party applications about changes within SW21. Messages were not being sent for changes to Employees, Agreement Types made by Save as Template in the Agreement, Vendors, Warehouses, Cities/Zips. A message has also been added when an item is deleted from the Pricebook. |
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RELEASE 1.7.500.42 3/19/2009
|
||||
|
3/16/2009 |
Agreement Anniversary Report |
This report can now be run over a series of months, instead of just for a single month at a time. Added Sort/Group options for the Anniversary Month and the Starting Year of the agreement. |
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RELEASE 1.7.500.41 3/13/2009
|
||||
|
3/12/2009 |
Job Form |
Added a check to prevent the job class from being changed from, a regular job class to a sales job class, if there are any Purchase Orders or Vendor Invoices attached, since sales jobs are not allowed to have PO's or vendor invoices. |
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|
3/12/2009 |
Purchase Order |
It was possible to cancel a |
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|
3/11/2009 |
Sales Summary |
The sales summary is now disabled by default if the job is completed, closed or finalized. Once the sales job in finalized, sales summary can no longer be edited. |
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|
3/11/2009 |
Customer |
The History indicator would not indicate a customer had any history when the only history was archived (converted) history. |
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|
3/11/2009 |
Purchase Order |
Added order status options - Close, Reopen, Unorder,
etc. - to main form menu (active only once the |
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|
3/11/2009 |
Call Progress |
When all assignments had completed times, but before the changes have been committed (OK'd), the grid would become "locked" and it was no longer possible to make corrections to the assignment times if something had been entered incorrectly. |
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|
3/11/2009 |
Inventory Returns |
If an item was deactivated and an attempt was made to return the item to inventory from a job, it was possible that the return would have been created with a different item number if there were similarities between the two item numbers. For example, if the inactive item was 112B90 and another item was 112B90C, a return for 112B90 would have resulted in a return for 112B90C instead. |
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|
3/10/2009 |
Agreement |
If specific days of the month are set up for agreement periodic billing, the agreement form was not adhering to the setup days if agreement templates which included the billing method were not being used or if the billing method was being changed to periodic billing from something other method. |
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3/10/2009 |
Call Progress |
Closing the Call Progress form prior to saving now prompts to save or cancel changes before closing. |
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|
3/10/2009 |
A/R Invoice Item Detail |
There was a conflict in the ALT+L shortcut key. Both the Call button and Labor button were labeled with the ALT+L shortcut. Only Call would respond to the keystroke. That functionality has been maintained since it is consistent with the main A/R Invoice form, but the shortcut for Labor has been changed to ALT+B. |
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3/10/2009 |
|
After using the Needs Attention button to view Needs Attention calls in the Call Manager, clicking the button again will return the Call Manager to its previous view. |
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3/10/2009 |
G/L Setup, Quick Start, G/L Account Setup |
Modified positioning of the instruction panel to avoid hiding any information displayed in the form. |
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RELEASE 1.7.500.40 3/10/2009
|
||||
|
3/6/2009 |
Job Form, A/R Invoice (Agreement lookup menu) |
Modified to show only active agreements initially. If there are expired agreements, they can now be found in a submenu. |
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|
3/6/2009 |
Customer History |
There is now a button to access the Archived History. In the Archived History view, a button has been added, to make it easier to 'Add History'. |
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|
3/5/2009 |
Receipt Form |
The Auto Allocation option was not always available when it should have been. You had to enter and exit the Amount field in order to activate it. |
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|
3/4/2009 |
Agreement Manager |
Using the Up/Down arrows to adjust dates was not causing the 'Apply' and 'Cancel' buttons to appear in order to be able to apply the filter changes. |
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|
3/3/2009 |
|
Changed the label for the 'Continue' menu option to 'Add Call' in order to be consistent with the same function in the Job Form. |
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|
3/3/2009 |
A/R Invoice Form |
Added a button next to the invoice dropdown button to create a new Invoice for a job or project. |
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|
3/2/2009 |
G/L Budget - Check Budget Integrity utility |
Some budget items were incorrectly translated into a debit or credit amount based upon the account type and whether a positive or negative value was entered for the budget amount. As a result, budget values may have been showing incorrectly on the Income Statement Report. If this inconsistency is detected, the utility will automatically pop up whenever running the Income Statement Report or opening Budget Setup. |
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|
3/2/2009 |
A/R Invoices |
When adding a new Task item, the 'TX' field would always default to false. It will now default to whatever the last item was set to, in order to speed up item entry on invoices. |
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|
2/26/2009 |
Job Form, Job Manager Form, |
When trying to open a new or existing Purchase order, Requisition, Return, or Vendor Invoice from a job, the menu would appear and hang in midair. If it only had one or two items on it, it would be easy to overlook. This menu has been converted to a submenu to reduce confusion. |
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|
2/26/2009 |
A/R Statement Report |
When a statement report covers multiple pages, the data for a single receivable item may have been split across the page break. |
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|
2/25/2009 |
A/R Invoice Detail, Cost Plus, Cost Detail |
On the A/R Invoice Detail form, the part, labor, and misc buttons to control the detail grid view, all had checkboxes which when checked indicated there was detail in for that item type. Checking the box had no affect and did not select the button. This was misleading and confusing for some users so the checkboxes have been removed. Now, the checkboxes have been removed and the image changes when there is detail for that item type and the selected button will remain depressed. |
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|
2/25/2009 |
Item Numbers |
The label for Item No in the invoice form, pricebook item search, and invoice item detail have been changed for consistency. |
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RELEASE 1.7.500.39 2/24/2009
|
||||
|
2/24/2009 |
Invoice Line Item Cost Entry |
Added 'Reported Hrs' field to the Labor itemization area. This field shows the Reported Hours as submitted from the field by third-party applications, such as SWRemote Tech. |
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|
2/20/2009 |
|
Added the ability to sort by Name in the grid and grid report. The grid report was truncating the printed text values for Status. |
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|
2/20/2009 |
SWAPI |
Adding items to an Inventory Count document would fail when validating the item, if it was not part of the stock on the warehouse that was being counted, but was part of the stock for some other warehouse. |
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|
2/19/2009 |
Job Summary |
Some users, on occasion, were experiencing problems editing the Job Summary. The mouse icon would display as an Hourglass, and would not return to the normal arrow. |
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RELEASE 1.7.500.38 2/18/2009
|
||||
|
2/17/2009 |
|
Companies in |
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|
2/16/2009 |
Call Taking |
Calls placed on hold after being marked as Post Pending would not show up in the on hold calls listed in the New Call (Insert) menu. |
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|
2/15/2009 |
Pricebook |
Prices for tasks in tiered groups were sometimes not updating based upon changes to tier prices. |
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|
2/13/2009 |
Write checks |
The vendor address may have been missing from checks for vendors that had been imported via data conversion during system implementation. |
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RELEASE 1.7.500.37 2/12/2009
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||||
|
2/11/2009 |
|
The filter fields - Opp Code, Referred By, and Salesperson - were not working in the 'All' view. |
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|
2/10/2009 |
SWAPI |
Adding items to Warehouse Requisitions was not setting the sub account. |
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|
2/9/2009 |
SWAPI |
The ICCountQuery command was not returning any detail items that were not included as part of a warehouse's stock, if that item was part of the stock for any other warehouse. |
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RELEASE 1.7.500.36 2/9/2009
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||||
|
2/6/2009 |
|
When selecting the view for 'All', the filtering controls - Opp Code, Referred By, and Salesperson - would disappear, unless you had maximized the form. |
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|
2/5/2009 |
Warehouse Stock Valuation Report |
Corrected a rounding issue that would sometimes cause inaccurate totals to be displayed. |
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|
2/3/2009 |
Timecard |
Updating time in or time out (total duration) on timecard entries, did not update premium time when the entry consisted completely of premium time. |
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|
2/3/2009 |
Agreements |
The Agreement indicator would not indicate that a customer had a previous agreement, if the agreement had never been charged. This has been corrected. |
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|
2/2/2009 |
AR Invoice List Report |
The Work Suggested field was being truncated and information was not being printed. This has been corrected. |
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|
1/26/2009 |
|
Editing follow up and notes was not always saving or being displayed properly. |
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|
1/26/2009 |
Timecard |
When you enter a premium code, and later modify the time in/out, the premium hours remain as is, and the difference goes into regular hours. Successware now tries to intelligently allocate these hours after an edit, based on whether the entry started as 100% premium hours or not. |
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|
1/22/2009 |
|
Whenever creating a new followup, an error message would appear, with the message "Cannot focus disabled or invisible window". This has been corrected. |
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|
1/20/2009 |
|
Shortcut keys to open a related Job, or related Customer Opportunities were not working properly. This has been corrected. |
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|
1/19/2009 |
Wage Source Report |
Edited size of hour columns to display values greater than 1000. |
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RELEASE 1.7.500.35 1/19/2009
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|
1/15/2009 |
Account Register |
Added Bank of America Positive Pay check export format. |
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|
1/15/2009 |
Payables Manager - Pending Payables Reconciliation |
Pending payables reconciliation could have resulted in a false out of balance condition if invoices dated in one month were posted into a subsequent month when the G/L period based upon the invoice date was locked or closed. |
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|
1/14/2009 |
Vendor List Report |
Added Group and Report totals (counts). |
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|
1/13/2009 |
Pending Payable Transactions Report |
Added an option to exclude Zero Balance invoices. When checked invoices will be excluded where the pending payable credit is equal to the pending payable debit - i.e. both the receipt date and invoice post date are within the date range. |
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|
1/13/2009 |
A/P Item Distribution Report |
The report was omitting some split entries for overhead items that were split by percentage. |
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|
1/8/2009 |
Technician Productivity Report |
In the Timecard Summary section, the values were being truncated for hours greater than 999. |
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|
1/7/2009 |
Job Summary Analysis Report |
Added Customer name and address to the Text File generated when using the Print To File option. Added Marketing List option. |
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|
1/7/2009 |
Call Taking |
When a Call Reason Code has a predefined call type, and "Don't allow modifications of phone call types" is checked in General Setup, call type (Service, Concern, Other) could still be altered by using the assigned shortcut keys (ALT+S, ALT+C, ALT+O) even though the checkbox controls were disabled. |
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RELEASE 1.7.500.34 1/6/2009
|
||||
|
12/31/2008 |
Projects |
When using retainage, on occasion, a project could not be closed/finalized. A bogus 'retainage balance for receivables (payables) must be zero' message would occur. |
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RELEASE 1.7.500.33 12/30/2008
|
||||
|
12/29/2008 |
Sales Invoice Report |
Adjusted size of the Date field to show all of the digits in the date. Dates in November and December may have had a digit truncated. |
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|
12/26/2008 |
Pricebook |
Expense Types were being required for Overhead categories and groups, and when one was not entered some of the message dialogs were confusing. They will no longer be required on categories and groups since they are generally different for most items within a group. |
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|
12/26/2008 |
Agreement - Convert/Commit |
When attempting to commit a 'no charge' agreement, the user would receive a message and the agreement would not allow committing. This was because deferral detail is expected to be created, but for 'no charge' agreements, no deferral entries were made. This has been changed so that $0 deferral entries are made and the agreement will now commit. |
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|
12/22/2008 |
SWAPI |
Some users of remote third party applications were not properly receiving the ability to override prices on Receivables. |
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|
12/18/2008 |
|
Added Agreements, Equipment, and Notes to the Open menu. |
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|
12/18/2008 |
Project Estimate Report for Change Orders |
Quoted Tax was not showing until after the change order was locked. This has been corrected. |
||
|
12/17/2008 |
Scripts (QuickStart Training, etc.) |
If the backdrop was showing, the Scripts were often being hidden from view. This has been mostly corrected. Now, as long as the backdrop is on when SuccessWare21 is first started, the scripts will display properly. The problem could still occur if the backdrop is turned on after SuccessWare21 is already running. |
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|
12/17/2008 |
|
Added a Date Picker for the Follow Date field. When opening opportunities for a customer, the manager was not always opening aligned to the bottom of the Customer Form. |
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RELEASE 1.7.500.32 12/16/2008
|
||||
|
12/16/2008 |
Lock Manager |
When maximizing the Lock Manager, the buttons at the bottom would overlap. |
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|
12/16/2008 |
|
Added SalesPerson to the grid and reduced the size of the Referred By column. Job Opportunities were not displaying the Salesperson properly. This has been corrected. The Salesperson can now be edited from directly within the Opportunity Manager form. Corrected a bug that was allowing multiple copies of the Opportunity Manager to be created. |
||
|
12/16/2008 |
|
The Salesperson field can now be edited without being required to mark an opportunity as Sold. |
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|
12/15/2008 |
SWAPI |
The ReceiptCreate command would return an error indicating an 'invalid warehouse (No Default)' when creating a receipt for a Purchase Order without a default warehouse. |
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|
12/15/2008 |
Payables Manager, Purchsing Manager |
Sometimes the Open actions (Enter, Dbl-Click) would not function until the right-click pop up menu was activated. |
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|
12/15/2008 |
Event Log |
When reviewing the event log, the additional data field was enabled and modifiable. |
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|
12/10/2008 |
Job Manager |
Using the Job No search was automatically turning off any selected filters (indicated by the "Filters" indicator). Now the "Filters" will only be turned off when no wildcard (%) character is in the search field - i.e. when searching for a specific job number, it makes sense to turn off other filters. |
||
|
12/9/2008 |
Management Comparison Report |
Job BackLog Counts were not being counted accurately. |
||
|
12/4/2008 |
SWAPI |
Third-Party Applications were reporting errors when trying to add stock for a BinNo to an Inventory Count. |
||
|
12/1/2008 |
Event Log |
Added windows username to the display grid. |
||
|
11/24/2008 |
Agreements Due For Renewals and |
(SQL Server only) If you selected to sort by both |
||
|
11/24/2008 |
Sales Summary |
Validation for Opportunity Code has been added. Whenever a Follow Up date or memo is present, an Opportunity Code must also be selected. |
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|
11/24/2008 |
Notes Form |
Sometimes the system was not "remembering" the new position of the notes form (F11) after it had been dragged to a new position. |
||
RELEASE 1.7.500.31 11/19/2008
|
||||
|
11/19/2008 |
Agreement Deferral / Reserve Analysis Reports |
Added the GL transaction master id to the reports. Also added GL transaction master id to sort/group fields. |
||
|
11/17/2008 |
|
The hints for the filter button indicators have been corrected, so that hovering the mouse gives an accurate description of what each filter does. The date column in the grid was partially hidden when a vertical scroll bar was present. Filtering by Salesperson was sometimes resulting in a 'Field not found' error. Attempting to use the Opp Code filter would sometimes result in a 'Access violation' error. |
||
|
11/14/2008 |
Agreement, Company Setup |
Added a configuration for allowing an activation date for converted agreements that is other than the original A/R to G/L activation date. This can be useful if you acquire another company's agreements and need to enter the agreements while recording previously completed billing and visit activity that occurred in the other company, but is after your A/R to G/L activation date. The configuration form can be accessed from the 21 Menu Button | Company Setup | Module Configuration | Agreements, or from the Agreement Manager as long as you have the user ability for company setup. |
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|
11/14/2008 |
Vendor List, Service Location List, and Billing Customer List Reports |
Added the 'Added By' field to these reports. 'Added By' is now also an option for sorting/grouping. |
||
|
11/13/2008 |
SWAPI |
When adding a new sales job from an external application via SWAPI, the CountLead field was not being set properly. |
||
|
11/7/2008 |
Agreement |
Sometimes the next billing date for periodic billing agreements would calculate incorrectly. For example, if you bill on the 31st of one month and the next month to bill does not have 31 days, the system would ignore the month selection and just increment to the next month. When billing monthly this was not a problem since every month gets billed anyway, but could have caused extra billings when billing on some other interval. |
||
|
11/7/2008 |
User Group Form |
Under Customer Service, Equipment, there was an ability for Modify Reserve, that was mislabeled as Modify Revenue. |
||
|
11/7/2008 |
Projects |
Successware would allow projects to be closed/finalized, even if there was an outstanding Retainage Balance. |
||
|
11/6/2008 |
GL Trans, AR Customer Statement, Agreement List Reports |
Each of these reports had fields that were too short to display all of the data for the report. We've adjusted the layout of these reports so that data would not be cut off. |
||
|
11/6/2008 |
Purchase Orders |
When creating a new When trying to undo changes to a newly created PO, the
|
||
|
11/3/2008 |
|
Selecting different calls when using the Weekly Job view would not always recognize that a new call had been selected. |
||
|
10/30/2008 |
MapPoint 2009 |
Mapping features were incompatible with MapPoint 2009 causing failures to map correctly. |
||
|
10/24/2008 |
Barcode Labels |
During the label generation process, the cancel button was not always visible on the progress bar form. |
||
|
10/24/2008 |
Pricebook |
Changing whether an Item is serialized or not while the item has existing Job Tags could cause errors when you try to Post the Job. We've added a check to prevent this from occurring in the future. |
||
|
10/24/2008 |
Agreement List Report |
Added several additional columns with information for equipment, including Model Number, Serial Number, and Age. |
||
|
10/23/2008 |
|
Added a Confirmation dialog when deleting an |
||
|
10/23/2008 |
Equipment Comparison Report |
Using the wildcard character '%' for Equipment Type was causing a failure (EConvertError). |
||
RELEASE 1.7.500.30 10/22/2008
|
||||
|
10/21/2008 |
Equipment List Report |
Customer Phone Number is now included when printing to a text file. |
||
|
10/21/2008 |
Customer |
Since 1.7.500.29, the next visit date was not always showing up properly in the Next Visit indicator on the Customer Form. |
||
|
10/21/2008 |
|
An Access Violation error would occur when trying to use the Edit menu item when the opportunities grid was empty. Edit and other related actions are now disabled unless an opportunity to work on is present. |
||
|
10/21/2008 |
Reports |
The "M"arketing button on reports was not the correct size. |
||
RELEASE 1.7.500.29 10/20/2008
|
||||
|
10/17/2008 |
Job, A/R Invoice - "Visits" select list |
Modified the Visits select list in the Job form to show visits that are attached to the current job after the visit has been invoiced. Removing visits from a job was not notifying other open forms (Agreement, etc.) about the change. An unnecessary change motification was being sent to other forms when canceling out of the select list without making any selections The select list was not properly preventing the selection of visits on uncommitted converted agreements. On the A/R Invoice, the "J" image (visit is attached to the same job) was not drawing in the select list. It was possible to select a visit that was already attached to another unposted invoice for the same location which would reassign the visit to the new invoice, but leave the line item on the other invoice. Now the vist must first be removed from the other invoice. |
||
|
10/16/2008 |
Job Summary |
Whenever job summary was open, it was performing unnecessary background processing. |
||
|
10/16/2008 |
Invoice Item Detail Report |
When selecting an item category or group filter, the report would fail with 'No value given for one or more required parameters'. |
||
RELEASE 1.7.500.28 10/8/2008
|
||||
|
10/7/2008 |
Customer History / Opportunities |
Opening Customer History or Customer Opportunities was sometimes rather slow, depending on the number of total opportunities and the number of opportunities the location had. |
||
|
10/7/2008 |
Agreements |
Miscellaneous enhancements / fixes for converted agreements primarily in order to better accommodate company acquisitions and entry of converted agreements that are after the A/R to G/L activation date. -The system now allows visit transaction dates that are after the A/R to G/L activation date based upon the projected month/year of the completed visit. -Since agreement transactions for converted agreements do not create G/L entries, warnings have been added when the sale date or any transaction date is on or after the activation date. -When a converted agreement was terminated instead of being activated, the system was making G/L entries for the termination if there was any deferred revenue balance based upon completed billings and visits. G/L entries are no longer created. -Terminating a converted agreement was not removing remaining open (not completed) visits like terminating a live agreement does. -Modification of last billing date on a converted agreement was not causing the opening balance billing transaction to be re-generated. This should occur because the system uses the last billing date for the transaction recorded for maintenance billed to date. -Added a confirmation dialog when terminating a converted agreement and the termination date is on or after the A/R to G/L activation date. |
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RELEASE 1.7.500.27 9/29/2008
|
||||
|
9/25/2008 |
Customer |
The total for opportunities abandoned was not always calculating properly. |
||
|
9/25/2008 |
|
When mapping the current positions for all employees,
there were some problems using GPS data.
Sometimes no employees would show and the map would show the entire |
||
|
9/24/2008 |
Job Summary |
It is no longer necessary to use the right-click popup menu to edit the job summary for a closed or completed job. An Edit a has been added. |
||
|
9/23/2008 |
|
Shortcut keys to view the next day, or previous day typically were not working on the Daily Call View or Daily Assignments View. Similarly, the next week or previous week shortcuts did not work in the Weekly Job view. |
||
|
9/18/2008 |
Customer History |
Adding new archived history entries no longer displays a prompt for dates that are more than 30 days in the past. |
||
|
9/12/2008 |
SWAPI |
In SW21, adding a task to an invoice will typically add detail items for that task, such as parts and misc items. This feature is now available to third-party applications as well. The ARInvoiceUpdate command has a new parameter for AutoDetailNewItems. When set to true, this flag will cause SWAPI to add the task detail. |
||
RELEASE 1.7.500.26 9/10/2008
|
||||
|
9/9/2008 |
Timecard |
On rare occasions a non-job related timecard entry might have failed with 'Cannot insert the value NULL into column...' error. |
||
|
9/9/2008 |
Pricebook |
Red Highlighting showing invalid ST/ET information for individual items in the pricebook now will not display for inactive items. |
||
|
9/4/2008 |
Recurring Invoices |
On rare occasions, creating a new recurring invoice might have failed without any error or message explaining why. The failure has been corrected. |
||
|
9/4/2008 |
Agreements |
When terminating an agreement, or viewing an agreement status summary, the comments area now allows scrolling to view large amounts of text. |
||
RELEASE 1.7.500.25 9/3/2008
|
||||
|
9/2/2008 |
Account Register - Check Export |
First Citizens requested that the field value for non-voided checks be changed from "0" to blank string. |
||
|
9/2/2008 |
SWAPI - PricebookTaskQuery |
Changes to whether a Task is a Diagnostic task was not flagging the task to be sent out via SWAPI in the next PricebookTaskQuery. |
||
|
8/29/2008 |
User Groups |
Security for allowing access to the new bank account check export option was not working correctly. Fixed the tab order for the Accounting abilities. |
||
|
8/25/2008 |
A/R Aging and A/R Open Receivables Report |
For invoices, when the Service Location name or address is different than the Billing Location, the Service Location name and address will also print on the reports. |
||
|
8/22/2008 |
User Manager |
Added a new ability that can be used to allow users to view users in the User Manager without the ability to edit users. |
||
|
8/21/2008 |
Employee Apprentice |
Selecting OK in the Apprentice Form while the employee reference book list was visible would cause validation problems in the form. |
||
BETA RELEASE 1.7.500.24 8/21/2008
|
||||
|
8/21/2008 |
Printed Renewal Notice |
The covered equipment list was in a different font than the rest of the report. |
||
|
8/20/2008 |
G/L Starting Balances |
The form was issuing warnings when saving entries to default or register accounts. These warnings are only necessary for normal journal entries and have been removed from starting balance mode. |
||
|
8/20/2008 |
Vendor Part Import |
An option has been added that allows updating part standard costs based on the Vendor Price when updating the pricebook during a vendor part import. For each vendor part import attempt, results are now entered into the event log. A new event type was created for this purpose. |
||
|
8/20/2008 |
|
Rescheduling is not allowed for a call that has already been dispatched or onsite. Now, instead of just doing nothing with no explanation, an attempt to Reschedule / Next Day will display a message indicating that the call cannot be rescheduled because of call progress. |
||
|
8/19/2008 |
A/R Invoice |
Negative parts cost is allowed on invoice item detail (e.g. parts replaced on a service call that will be returned to the vendor for credit), however, the system would not verify the negative entry for a serialized part. Verification was failing with an error involving the negative quantity (-1). |
||
|
8/18/2008 |
Account Register |
When making a deposit, the software would allow the user to choose a bank account to which he should not be allowed to access (default payroll account, or other bank accounts). Currently, the target bank account must be selected and opened in order for the software to be able to process a deposit to it. |
||
|
8/15/2008 |
Sales Job Summary |
When the Equip field on a sales job is entered the value is copied into Unit/Eq on the Sales Summary. Unless the Unit/Eq was modified to one of the standard equipment types, whenever the Sales Summary was edited and saved, the Standard Equipment reference book would pop up after the Sale Summary closes. |
||
|
8/15/2008 |
Inventory Item Value Correction |
Due to a rounding issue on total value, when an item was flagged as requiring inspection and its total quantity was zero, an attempted item value correction would not always clear the flag. |
||
|
8/15/2008 |
Vendor List Report |
Added new date range filter for Date Added. |
||
BETA RELEASE 1.7.500.23 8/14/2008
|
||||
|
8/13/2008 |
Write Check / Payment |
The Overdrawn indicators would display properly for the default account when first opened, but would not update when changing to a different account. |
||
|
8/13/2008 |
Employee/Subcontractor Reference Library |
Adjusted the Employee dropdown menus so they display all employees, if there is enough room. Previously, the menu would hide the last employee in the list and you would have to scroll to get to it. |
||
|
8/13/2008 |
Call Taking |
In call taking, when entering a sales job and assigning it through the call center (CTRL+C), the Sales Person field would not get populated if the salesperson's employee code was similar to another employee code (e.g. JR and JRM). This has been corrected. |
||
|
8/13/2008 |
Scorecard Reports |
Since 1.7.500.21, when opening up one of the scorecard reports, a message 'thru date must be greater than from date" would display and the default dates based upon today's date would not pre-fill. |
||
BETA RELEASE 1.7.500.22 8/13/2008
|
||||
|
8/12/2008 |
Cash Receipt |
Filling out the adjustment information for the Auto with Adjustment and then unselecting Auto with Adjustment could sometimes have resulted in an entry to general ledger without a corresponding receivable entry when posted. |
||
|
8/11/2008 |
Snapshot, Call report |
Under some circumstances (assignments are in a closed payroll period) the system allows a job to be closed with incomplete assignments/calls. These calls were still showing up as backlogged (Snapshot) and incomplete (Calls Report). |
||
|
8/8/2008 |
Purchasing Manager |
Purchase Orders were coming up in random order when
the manager was first opened. They now
are forced to come up in the order they were entered, which should normally
put them into |
||
|
8/8/2008 |
Agent Manager |
If you are using a remote field service application that uses SWAPI along with the MapPoint web service for obtaining driving directions, the MapPoint web service username/password is now configured in the Agent Manager (Utilities | Administrative Tools…). Click here for more information about SWAPI and the MapPoint web service. |
||
|
8/8/2008 |
SWAPI |
A MapPoint web service account and password can now optionally be submitted by remote third party applications in MapDirections and MapLocDirections requests. If submitted, this will over-ride any settings entered by the user in the Agent Manager. |
||
BETA RELEASE 1.7.500.21 7/30/2008
|
||||
|
7/25/2008 |
Payables and Receivables Manager |
Added a color indicator, which highlights red when you have not aged your accounts in over a month. |
||
|
7/25/2008 |
A/P and A/R Aging Reports, Open Payables and Open Receivables Reports |
When using the Overdue Options filter, which is based upon vendor account balances that are determined when accounts are aged, if the last account aging does not match the report Thru Date, the user is notified and give the option to cancel in order to run an account aging. If accounts have never been aged, the OverDue Options filter cannot function at all so it is disabled. |
||
|
7/24/2008 |
Account Register - Cash Box Reconciliation |
From the first screen of cash box reconciliation, you could right-click and select "Finish" which could sometimes result in a "Cannot focus disabled or invisible window" error. Finish is now unavailable until you reach the second screen of reconciliation where the Finish button is located. |
||
BETA RELEASE 1.7.500.20 7/23/2008
|
||||
|
7/22/2008 |
Pricebook |
Since 1.7.400.39, using description to find/filter items in the Pricebook would result in "Ambiguous column name" error. |
||
|
7/22/2008 |
CallerID, DNIS, Call Taking, Customer Search, Lead Source |
When Caller ID information is passed into Successware21 it can include DNIS information. If you setup your Lead Source codes with to reference DNIS Numbers, the lead source related to the caller id DNIS will automatically populate the call taking or customer search screen (depending on your caller id setup). Keep in mind, the DNIS entries on your Lead Source are not required. But where you do supply DNIS number for your Lead Sources, the DNIS number must be unique from that of any other Lead Source. |
||
|
7/18/2008 |
Invoice Tracking |
Invoices submitted by the Primary Tech were reconciling but those submitted by a secondary Tech were not reconciling. This has been corrected. |
||
|
7/17/2008 |
Online Help (F1) |
Help file update. |
||
BETA RELEASE 1.7.500.19 7/16/2008
|
||||
|
7/16/2008 |
|
When the manager was first opened, the filter indicators on the right would show on the same line as the view indicators on the left and overlap the last couple of them. The situation would persist until one of the view indicators was clicked. |
||
|
7/16/2008 |
General |
Since the last build, SuccessWare21 startup was failing with "qtintf70.dll not found". |
||
BETA RELEASE 1.7.500.18 7/15/2008
|
||||
|
7/15/2//8 |
Barcode Labels |
Successware now supports a more robust option when you want to print bar coded item labels. You can now print based upon quantities in stock or quantities received. Plus, you can now print on printers designed for label printing |
||
|
7/15/2008 |
Backdrop |
For those with multiple companies running under one installation, the SuccessWare21 backdrop will show in different colors for each company making it easier to identify the currently selected company. Plus, the toolbar panel showing company name and username will also draw in the same color as the backdrop. |
||
|
7/15/2008 |
Account Register |
It was possible when using the popup menus to select Finish instead of tabbing to the Finish button or clicking it with the mouse, that a reconciliation could be posted out of balance or with other invalid situations, such as a remaining negative cash amount in a cash box. |
||
|
7/10/2008 |
Invoice Item Detail Report |
Added Item Category and Item Group to the filters, and the sorting/grouping options. |
||
|
7/9/2008 |
Purchase Order, Job, Agreement, Billing Customer, Vendor |
The forms were not validating properly that the entry contains a letter when a 10 digit (or longer) document identification number (Purchase Order Number, Job Number, etc.) was entered. |
||
|
7/8/2008 |
Printed Work Order, Printed Purchase Order |
When Printing a Work Order, a barcode for the Job No is now printed at the top of the form. When Printing a Purchase Order, a barcode for the Purchase Order No is now printed at the top of the form. |
||
|
7/8/2008 |
Item Distribution Report |
Added Item Category and Item Group to filtering, sorting, and grouping options. |
||
|
7/7/2008 |
Agreement Manager |
Added a prompt to recommend and verify that a database backup has been made before running batch termination of agreements. |
||
|
7/3/2008 |
Inventory Return |
Removed the Serial Number lookup menu. It only displayed Serial numbers currently in stock, which would never be returned. |
||
|
7/3/2008 |
Item Distribution Variance Report |
Vendor Invoices created from a Purchase Order without a Receipt would fail to show as a variance on the Variance Report. |
||
|
7/2/2008 |
Job Summary Analysis Report |
When showing Details, the Opportunity Generated checkbox was not being checked properly. |
||
|
7/2/2008 |
Hotkey Shortcuts |
Hotkey Shortcuts for opening various forms (F12 - Call Taking, etc.) may not have been functioning when the form had been minimized. |
||
|
7/1/2008 |
Customer Opportunities Report |
Added Location Type, Zip Code, Zone, Map Code, and Subdivision filters. |
||
|
6/30/2008 |
Location History Report |
Added Location Type to filters and grouping/sorting options. |
||
|
6/30/2008 |
Inventory Manager |
The Stock and Parts views now contain the UPC, Mfr, and Mfr Part Model fields that can optionally be included when printing a grid report. |
||
|
6/30/2008 |
Pricebook |
When printing the Pricebook, some users would experience an error related to duplicate price levels. |
||
|
6/27/2008 |
Job Summary Form |
Canceled jobs were showing "In Progress" in the caption in the Job Summary window title . Corrected a bug that would prompt users to enter unnecessary additional information for canceled jobs. |
||
|
6/27/2008 |
Vendor Part Import, Pricebook Imports |
Newly imported items were not automatically being sent down to Third Party devices. |
||
|
6/26/2008 |
Job Summary Form |
Added a check to prevent a new job from being created from a canceled Sales Job. |
||
|
6/25/2008 |
Sales Tracking Report |
Fixed a bug that was causing some items in the group totals to be calculated incorrectly. |
||
|
6/24/2008 |
Pricebook |
When a category is flagged as bad Expense Type/Sale Type, you can now identify which item is causing the problem. Scroll through the items in the category - items with a bad ET/ST will be highlighted in red in the information panel below the grid. |
||
|
6/20/2008 |
Payroll Setup / What's New |
Updated payroll setup to indicate that the ADP payroll interface is currently U.S only. |
||
|
6/20/2008 |
Sales Jobs |
The Quoted Job Type, Class, and Department were not being updated properly on the Job Summary for a Sales Job after these values has been changed on a related Job. |
||
|
6/19/2008 |
Sales Tracking Report |
Added the ability to filter based on Job Class or Job Type. |
||
|
6/18/2008 |
Invoice Tracking |
Invoice tracing was not properly verifying that invoice numbers marked as returned or missing are no longer available for use. |
||
|
6/16/2008 |
Activation |
(Canadian customers only) On-line activation would previously fail if the Postal code was typed with lower case letters. |
||
|
6/16/2008 |
Invoice Tracking |
You can now deploy invoices to Subcontractors. |
||
|
6/13/2008 |
General Ledger |
On very rare occasions, because of average cost calculations, an inventory transaction could get generated with an extremely large value. When posted into G/L it would cause problems with period compilation. The G/L module will now validate for and reject ridiculously large values. |
||
|
6/11/2008 |
Marketing Lists |
Fixed a minor memory leak that would occur when creating a marketing list. |
||
|
6/10/2008 |
|
Sometimes the call center would not show any calls when there really were calls on the day being displayed. One situation where this would occur was when something other than the current day was displayed in the call center, then switching to another company using the "key" icon (which also automatically switches back to the current date). |
||
BETA RELEASE 1.7.500.17 6/6/2008
|
||||
|
6/6/2008 |
SWAPI |
Corrected a processing inefficiency in the failed log entry restore process. |
||
BETA RELEASE 1.7.500.16 6/6/2008
|
||||
|
6/5/2008 |
|
Now lists opportunities recorded on jobs even if the job is not complete. Note however that you can not edit the opportunity field on the job summary if the opportunity has been processed and marked as 'done' by either abandoning the opportunity, selling the opportunity or creating a lead for the opportunity. Added filters for 'Notified'/'Not Notified' and 'Open'/'Done'. Added 'Phone1' to the fields available for the grid report. |
||
|
6/5/2008 |
|
Added the option to create 'new page for each group' when grouping the report. |
||
|
6/5/2008 |
Job Summary |
Added the IsNotified field for opportunities. The opportunities are disabled if the opportunity has been processed (marked as 'done'). If this is the case, a message will pop up when you open the job summary or put it into edit mode indicating the state of the opportunity. |
||
|
6/5/2008 |
SWAPI |
Fixed a memory leak that may have eventually caused failures (Insufficient memory, Out of memory) after running for a period of time depending upon the amount of activity. |
||
|
6/3/2008 |
|
(MSAccess Only) When converting an opportunity and saving a job, or when saving a sales job and referencing an existing opportunity as the source opportunity, saving would fail with the message 'At end of table'. |
||
|
6/2/2008 |
A/P Item Distribution Report |
When splitting items by percentage (overhead items), only the first split item was showing on the report. |
||
BETA RELEASE 1.7.500.14 5/30/2008
|
||||
|
5/30/2008 |
|
If an new opportunity was canceled you would receive a lock error. |
||
|
5/29/2008 |
Lead/Opportunities, Job Summary, Sales Job |
When selecting an existing customer opportunity for a sales lead source opportunity, the opportunity was not be marked done/converted and thus the opportunity was being displayed in the manager as 'lead required'. This has been corrected so that when ever an opportunity is reference from a lead/sales job, the source opportunity will be marked 'done'. In addition, follow up notes or history will be updated to indicate the date, user, and the note 'lead created'. |
||
|
5/29/2008 |
Modify Item (Task) |
When editing a task item in the pricebook, if you stretched the form, the New and Copy buttons were not shifting appropriately, possibly hiding other buttons on the form. |
||
|
5/27/2008 |
Scorecard Reports |
Added Opportunities Generated and Opportunities per Job to the Scorecard Reports - based upon the new Opp Generated field in Job Summary. |
||
|
5/23/2008 |
"21" Main Menu |
Added a link for the new user web forum. |
||
|
5/22/2008 |
|
If the Zoom setting was changed, the old value was still remaining checked. After zooming, captions on the calls would no longer draw. |
||
BETA RELEASE 1.7.500.13 5/22/2008
|
||||
|
5/21/2008 |
|
Since 1.7.400.28, the calls were no longer sorting by time in the Weekly Job View. |
||
|
5/21/2008 |
SWAPI Admin Properties |
Added a Test button to the MapPoint tab, to test the Web Service account information. |
||
BETA RELEASE 1.7.500.12 5/15/2008
|
||||
|
5/14/2008 |
Job Form, Job Class Reference Book |
Canceling a new 'sales' job would often result in Invalid Invoice Lock. Once a lead had been converted from an opportunity, job class reference book was often inappropriatly filtering for 'sales' only job classes. |
||
|
5/14/2008 |
SWAPI |
When using the PageSize/PageNo option on PricebookItemQuery and SWAPI is set up for SQL Server authentication, the command would fail with "Login failed for user 'xxxxxx' (cdm11)". |
||
|
5/13/2008 |
Payroll Period Summary Report: |
The Period header only prints on the first page, instead of duplicating data on every page which also was splitting up employee information when an employee continued on the next page. |
||
|
5/12/2008 |
Job Cost Analysis Report |
New Job Cost Analysis reports allows you to display cost, sale and margin information based upon posted, job-related transactions. The report gathers cost and sale information directly from source documents, and not from any cost detail imported or entered onto A/R invoices. The report can be displayed with a number of levels and depths of detail and can be used to focus on jobs that are finished as well as those that are still in progress. |
||
|
5/12/2008 |
Equipment Comparison and List Reports: |
Added Filter Count and Filter Size. Only shows when the equipment being listed has these fields filled in. |
||
|
5/12/2008 |
Reference Library |
Under some circumstances it appears that it may have been possible to edit Visit Types through the Job/Cll Types reerence book (they are stored in the same table, but viewed and selected through separate reference books). Editing them other than in the Visit Types book could cause some problems. If the Visit Types should somehow be appearing in the Job Types book, the system will no longer allow them to be edited there. |
||
|
5/9/2008 |
Calls Report and Jobs Taken/Booked Report: |
Added Location ID to the report output. Also saves in the print-to-file output. |
||
|
5/9/2008 |
User Setup - Groups |
Added two new user abilities to allow separate control over changing job class from a sale estimate to non-sales, and vice versa. Previously these two operations required the Administrative Tasks ability. Moved invoice related user abilities from the Customer Service tab to the Receivables tab. |
||
|
5/8/2008 |
Agreement |
Added counts to the group and final totals. |
||
|
5/8/2008 |
Management Comparison Report |
When showing a line item option breakdown, the values for the detail breakdown under the Period 2 column for Gross Sales in the Sales Lead Section were always showing zero. |
||
|
5/8/2008 |
|
Users can now add location subdivision to call captions. Click on the Preferences button to bring up a menu. Under Captions, select Subdivision to add or remove it from the caption. |
||
BETA RELEASE 1.7.500.11
5/6/2008
|
||||
|
4/23/2008 |
Vehicle Manager |
When a mileage entry is made for a new driver of the vehicle, current driver of the vehicle would not change until the end mileage was entered. Now it will change whether the end mileage is entered, or not, as long as the start mileage is higher than any other start mileages for the vehicle. |
||
|
Vehicle Manager |
On occasion, a duplicate mileage log or fuel log entry would result in the error 'Key violation. At most one record can be returned by this subquery.'. A duplicate mileage entry would cause the error in the Vehicle and Service views. A duplicate fuel entry would cause the error in the Fuel Log view. |
|||