SuccessWare 21®
· Grid Reports—you now have the ability to print a report from almost any grid.
· Time Zone Configuration—you can now configure your local time zone in Company Setup. This utility is useful for our ASP users.
· Pricebook—Task Pricing Enhancements (‘Our Price’ Override and Tiered Pricing)
· Pay Base & Piece Rate Pay Record pay base on A/R invoice line items and Tasks to assist in piece rate payrolls.
· ‘What’s New’ is new! — In order to provide you with the latest features and fixes as soon as they are available, updates are often released before the online documentation is available. Here in ‘what’s new’, you will find documentation on the latest features and fixes. As soon as the online documentation is available, it will be included in an update. You can open ‘what’s new’ at any time from the SuccessWare21® main menu.
· A/R invoice line item entry - allow entry of any item type (except Overhead). Part, labor, and miscellaneous entries allow a quantity greater than one (1). Flatrate task, Part-as-task, and Miscellaneous-as-task still are limited to a quantity of one.
Important: After the update is installed, your sales tax may no longer calculate correctly. Before posting any invoices, use the Reference Library to review your tax codes and make sure these settings are correct (particularly the PartsTaxable, LaborTaxable, and MiscTaxable flags). When entering invoices double-check the tax calculations (including flat-rate tasks with sales tax included) for correct results.
·
New item search form - Items codes
can be located by item no, description, category, group, or item type. It is no longer necessary to locate and
select the item group first. The new
search is used wherever an item number must be entered, including the purchase
order, vendor invoice, A/R invoice, task detail, and inventory transactions.
Note: Unlike the old item search form, which immediately displayed all of your item groups when it popped up, the new item search form will pop up empty. The search begins only after you type in your search criteria.
· Email paging – allows you to send pages to your technicians through your Internet Service Provider.
Note: Contact SuccessWare if you are interested in using this feature.
· It is no longer necessary to use the ‘Control Panel | ODBC Data Sources (32-bit)’ to compact your databases. In SuccessWare 21®, go to the Main Menu, select Setup, then Utilities, then Compact Databases. You should compact your databases at least once a month – more if you notice SuccessWare 21® getting slower.
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DATE
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MODULE / FORM
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DESCRIPTION
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RELEASE 1.2.1.33 – 5/1/01 |
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4/27/01 |
A/P Receipt/Invoice |
If a stock item was deleted after the receipt was posted,
but before the vendor invoice was posted, an Access Violation error would
occur. Now the program will list
which line items are missing stock items, so they can be re-added, and the
invoice re-posted. |
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RELEASE 1.2.1.32 – 4/09/01 |
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3/28/01 |
QuickStart |
When configuring the password options for a new company in QuickStart, the user would get an application exception. |
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3/23/01 |
G/L Reset
utility |
When the G/L Reset utility was used the new activation dates were not in effect until after loggin out of SuccessWare and back in. |
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3/23/01 |
Inventory
Labels |
Added Description and Max Quantity. |
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3/23/01 |
Visits Due by
Month report Billings Due by
Month report |
Added the marketing list option to these reports. |
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3/22/01 |
Printed Invoice
& Statement |
Long names would cause wrapping in the name/address section of the printed invoice and statement. The space for this section has been expanded in order to minimize this occurrence. It is also recommended that proper case (upper and lower) be used when keying in name/address. This will also minimize wrapping of this text. |
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3/22/01 |
Exported
Marketing list |
Added a header record for the field names in the list. |
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3/21/01 |
Printed Invoice |
Added printing of the tax code. |
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3/21/01 |
Invoice Manager |
Added a ‘No department’ filter to the form that will give you all invoices except the department entered. |
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3/21/01 |
Job Manager |
Added a department filter to the form. |
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3/20/01 |
Visits Due by
Month report |
Added visit value, collect amount, and credit amount to subtotals and totals. Added a selection for uninvoiced visits only. |
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RELEASE 1.2.1.31 – 3/19/01 |
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3/17/01 |
A/R
Transactions report |
Added selection criteria for billing account number. |
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3/17/01 |
User Groups
(abilities) |
Due to a change in user abilities, users must be reconfigured for the 'Maintenance tasks' ability. |
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3/17/01 |
Call Taking |
Added Department field to service page. |
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3/17/01 |
Alpha Paging |
Changed Call Priority to PriorityCall, Added PriorityCust (from location) and added Call Status and Job Status. |
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3/16/01 |
Grid report |
When using the print (report) option from a grid, you now have the option to select the fields to include in the report. |
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3/16/01 |
Agreement Manager, Invoice Manager, Receivables Manager, Job Manager |
Add the ability to create a marketing list from information in the grid. |
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3/16/01 |
Account Register Transaction Review, Account Register Reconciliation, PO Manager, Payables Manager, Pricebook, Inventory Manager, G/L Transaction Review, Customer History, Agreement Manager, Invoice Manager, Receivables Manager, Job Manager |
Add the ability to print a report from information in the grid. |
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3/15/01 |
Pricebook |
Since version 1.2.1.14, columns could not be moved or resized in the items grid. |
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3/14/01 |
Timezone |
Timezones were
not available within the timezone configuration in Company Setup on the
ASP. This is working now. |
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3/13/01 |
Sales Invoice
Items report |
Report was not including all pay bases recorded on invoice line items (it was only showing pay base from the first line item from invoice). |
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3/12/01 |
Company Setup |
Made 'Preprinted
forms?' options invisible - they do not do anything. |
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RELEASE 1.2.1.30 – 3/12/01 |
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3/10/01 |
G/L Setup |
Will only force report recompilation after Modify Period End Date is popped up when a date is selected that is different than the period's current end date. |
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3/10/01 |
Agreement |
Allow maintenance deposit amount to be deferred for periodic billed agreements. |
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RELEASE 1.2.1.29 – 3/9/01 |
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3/9/01 |
IC Transaction Report |
Added JobNo filter and sort/group |
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3/8/01 |
ICJobTagManager |
IC Transactions were posting with the current date. You can not specify the transaction date (defaults to InvoiceDate) |
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3/6/01 |
Pricebook Reports |
Price Book Job Breakdown report would not run unless the user was activated as PSI. Modified this to allow all users to run the report. |
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3/6/01 |
Agreement Manager |
It was possible to post a periodic billing invoice twice - if the invoice was opened and posted, it would still be available for posting from the agreement manager until the view was refreshed. Now if you attempt to post again from the agreement manager, it is stopped and the message 'Invoice is already posted' is displayed. |
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3/5/01 |
Service Location Report |
When sorted by company name/customer name, the ordering was not correct. |
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RELEASE 1.2.1.28 – 3/5/01 |
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3/5/01 |
Utilities |
Added a utility that updates location tax codes based on tax codes assigned to zip codes in the zip code reference book. |
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3/2/01 |
Company Setup |
When editing company setup, changing 'post sales tax to
liability' and/or 'TimeZone' wasn't saving changes. |
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2/28/01 |
Call Progress |
Posting call progress when opened from timecard was not possible. It resulted in a "Cannot obtain lock: JobID". This has been corrected. |
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2/28/01 |
Utilities |
Since version 1.2.1.27, the Compact Databases option was not working from the utilities menu. |
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2/27/01 |
Agreement |
Make Renewal was not copying the visit memos from the old
agreement. The memos could not be
re-entered on the renewal, either. |
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2/27/01 |
Inventory Adjustments |
When doing physical count adjustment, there is a new feature to zero out all counts for the adjustment. This is useful if you just want to start over with zero quantities on hand. |
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2/27/01 |
Receipt / Vendor Invoice |
When editing and saving line items, the invoice would refocus the first item. Now it stays focused on the line item you edit/save. |
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2/27/01 |
Part Detail |
You can now
change the serialized status of items. You can now change counted and valued status of items as long as the quantity on hand is zero. |
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2/26/01 |
Purchase Orders |
When a PO was entered for other than main
warehouse, a receipt created from the PO would receive to the main warehouse even
though the PO and line items were setup for another warehouse. |
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2/26/01 |
G/L Setup |
When setting a
default account to an account that already has a balance, you get a message
that you won't be able to change it once you accept the change. Allow changing to a different default account when the account balance is zero. |
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2/26/01 |
Agreement |
Disable the Adjust Reserve action after the agreement is terminated. When charging service to an agreement and overcharging the reserve balance, the excess warranty charges G/l account was being used instead of the excess agreement charges account. |
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2/26/01 |
Agreement Additional Info |
Reorganized the service billing / reserve section of the form. |
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2/26/01 |
A/R Invoice |
If the 'As Task' option was used in the item search form when entering a task line item, you might get the messsage 'Some cost detail could not be imported', then 'Invalid item or item has invalid expense type' when mapping in detail from the task. |
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2/24/01 |
Security |
User ability "Create Job" is used to access Call Taking. User ability "Dispatch" is used to access Paging (Comm Center). User ability "Management Reports" is used for access to Snap Shot. User was able to run some reports even if they did not have the appropriate user ability. |
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2/24/01 |
Location |
Changed "copy account" caption to "new carbon copy account". |
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2/24/01 |
Visit Type reference book |
Column headings were incorrect. |
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2/24/01 |
Timecard Status reference book |
Removed IsJobRelated column. Only Dispatched and On Site statuses can be job related. |
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2/24/01 |
Call Assignment |
Now reports conflict if employee being assigned is not the
preferred employee for the job (location). |
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2/24/01 |
A/R Invoice |
Now imports cost detail when invoicing agreement visits
with tasks attached. |
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2/24/01 |
Company Setup |
Added a time zone setting that can be used by ASP users so that the correct current time is entered when dispatching and when using ‘/’ in a time field. |
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RELEASE 1.2.1.27 – 2/23/01 |
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2/22/01 |
Main Menu |
Fixed possible Access Violation error that occurred when closing certain forms that were accessed via the SuccessWare21 Main Menu. |
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2/22/01 |
Vendor Detail |
Removed an unused menu option 'Copy address to remit to address'. |
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2/22/01 |
Trial Balance report |
Enabled the export to text file option when printing. |
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2/22/01 |
Call Taking |
The popup menu for selecting a billing account was sometimes stringing together multiple accounts names into the same menu option. |
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2/22/01 |
Parts List report |
Beginning of the item number column was cut off on some printers. |
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2/22/01 |
Utilities |
Created a standalone database compact utility, SWCompact.exe, that can be run without logging into SuccessWare. This is useful if the database is corrupt to the point where a database connection can not be made, but the database is still repairable by compacting. |
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2/22/01 |
Open Receivables report |
Added billing account notes. |
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RELEASE 1.2.1.26 – 2/19/01 |
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2/19/01 |
Comm Center |
The program now creates an Event Log entry when an e-mail connection or send error occurs in order to help diagnose e-mail paging problems. |
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2/17/01 |
General |
Added a warning at startup if the client installation components are not current. |
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2/17/01 |
Open Payables and Open Receivables reports |
Show zero Days Overdue for items with a zero balance (when zero balance items are included in the report). |
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2/17/01 |
Accounts Payable |
Prevent reversing a payment that had been included as an item in another payment. This maintains the integrity of the other payment and its check stub. In addition, the reversal would cause the other payment to end up with a positive balance, which the system would not allow to be allocated to other credits. |
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2/16/01 |
Pricebook reports |
Some of the pricebook reports were cutting of information at the bottom of the page on some printers (ink jet printers). |
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RELEASE 1.2.1.25 – 2/16/01 |
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2/16/01 |
Timecard Entry |
When you first open Modify Timecard, the data entry fields at the top of the screen were blank, instead of being pre-filled with information from the first entry for the day. If you did not press INSERT before making a new entry, when you tried to save your entry, you would get 'Error: could not update assignment', then 'Error updating links'. The data entry fields are now pre-filled, and it is apparent that INSERT must be used for a new entry. |
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2/16/01 |
A/R Adjustment |
Modified the caption for 'Refund' to read 'Credit for refund' to better indicate its function. |
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2/16/01 |
Printed Purchase Order |
Long item numbers would overlap the item description. |
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2/16/01 |
Printed Work Order |
Since version 1.2.1.23, the service history section of the work order was no longer in reverse date order. This is corrected. |
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RELEASE 1.2.1.24 – 2/15/01 |
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2/15/01 |
Utilities |
Would get an access
violation when closing the Utilities menu, after using either the Event Log
or Free Scripts editor. |
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2/15/01 |
Job Summary Analysis report |
When using the
recently added group by fields added in version 1.2.1.22, the expanded detail
option would show all jobs within each group, instead of just the jobs for
that group. |
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2/15/01 |
General Ledger |
Added a report
database integrity checker that makes sure the report database is in balance,
and that balances have been carried forward to the next period properly. This utility runs each time a financial
report or the G/L inquiry form is opened. Added a message dialog that informs the
user if a report compilation should fail (ends up out of balance, etc.). |
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2/14/01 |
Agreement Deferral Analysis and Reserve Analysis reports |
Added Summary option, which shows group and report totals only and suppresses the detail. |
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2/12/01 |
Marketing List Export |
Marketing lists are now exported to the root data folder above the SuccessWare Data folder. |
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RELEASE 1.2.1.23 – 2/12/01 |
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2/10/01 |
Warehouse Stock List report |
Added an option to print labels for warehouse stock items. |
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2/10/01 |
Assignments report |
Added scheduled time to the available sort by and group by fields. |
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2/10/01 |
Printed Work Order |
Added visit notes. Added grouping by job number to the service history part of the printed work order - eliminates duplication of work suggested and work done comments. Added an option for notes in the summary report. |
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2/10/01 |
Pricebook: Product Calculator |
Added sort by options for printing the parts index. |
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2/10/01 |
Printed Invoice |
Added customer PO#. |
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2/10/01 |
Billing Customer List report |
Added rating to the fields available for filtering. |
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2/9/01 |
Pricebook |
The task form now automatically calculates the initial price when new item is first created. The group property form, 'new group' button was not always
working properly. |
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RELEASE 1.2.1.22 – 2/9/01 |
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2/8/01 |
Printed Check |
If the 2nd stub was not being used and the stub was aligned
in the center portion of the paper and was placed too low on the page (3.8
inches from the top or greater), it would instead print at the top of the
page on top of the check. |
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2/8/01 |
G/L Financial Reports |
When using the Must Print option on G/L
accounts, the reports would include amounts for the Must Print accounts that
were outside of the selected range of periods. This affected any line on the Trial Balance and Income
Statement reports and the Current Year Earnings line on the Balance
Sheet. The Trial Balance and Balance
Sheet would be out of balance. |
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2/7/01 |
A/R Invoice |
Added a popup (CTRL+S) that allows the task standard hours to be revised for a line item. The 'revised' standard hours is compared against the employee’s actual time in the sales invoice items report. |
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2/7/01 |
Sales Invoice Items report |
Added 'revised' standard hours column. Added call taker to group by / sort by lists. |
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2/7/01 |
Sales Invoice report |
Added call taker to group by / sort by lists. |
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2/7/01 |
Job Summary Analysis report |
Added several location fields and lead source to group by / sort by lists. |
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2/6/01 |
Pricebook |
Accessing the pricebook from the main menu would occasionally result in an "Access Violation" or an "Abstract Error". This has been corrected. |
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2/6/01 |
Warehouse Stock List report |
The report was not reflecting quantities currently on order. |
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RELEASE 1.2.1.21 – 2/5/01 |
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2/3/01 |
Marketing |
The city, state, and zip fields on mailing labels were spread out across the label, and on some printers the third column would have the zip code truncated. |
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2/2/01 |
Inventory |
The system was allowing you to post canceled requisitions,
returns, transfers and adjustments. |
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2/2/01 |
Call Taking |
When using Ctrl+S to schedule, when using mouse, the scheduled time selected, was not always correct. This has been corrected. |
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2/2/01 |
A/R Invoice |
When entering a line item on the invoice, if the item search was used, and searched by any column other than Item Number, a message box would display and the parts/labor/misc items would not transfer into the detail. |
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2/2/01 |
Timecard Entry Status reference book |
The IsNote field in the Timecard Entry Status code reference book is no longer available. Setting the to 'True' was causing entries in the timecard to disappear, but these entries would still appear in the timecard report. |
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1/30/01 |
Paging |
If Visit Type/Price info was included in the pager message, all visits were listed instead of just the visits assigned to the call being paged. |
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1/30/01 |
Item Detail (Parts) |
Saving changes when editing a part item would lock up if the ‘Agreement Visit’ task item group was deleted by the user. |
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RELEASE 1.2.1.20 – 1/30/01 |
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1/30/01 |
A/R Invoice |
Terminated
agreements were showing up in the popup menu for selecting inactive
agreements to add to the invoice. |
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1/29/01 |
Timecard |
If timecard
entries became disconnected from assignments/assignments deleted, the
timecard entry could not be deleted.
Now the timecard will allow deletion of disconnected timecard entries. |
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1/29/01 |
Call Center – vertical view |
The vertical view was allowing moving of assignment that were dispatched. |
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1/29/01 |
A/R Invoice |
When entering (or deleting) an agreement line item, the agreement form was not being notified of changes to the agreement table. You would then be able to modify the agreement independently of the invoice line item, causing changes to the agreement to not be reflected on the line item. The list of available unactivated 'New' agreements was not
always refreshed after creating or deleting a new agreement line item on the
invoice. |
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RELEASE 1.2.1.19 – 1/26/01 |
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1/26/01 |
Account Register |
You must now clear and reconcile all
transactions in an account register before you can deactivate it. |
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1/25/01 |
Inventory |
Added the ability to cancel and un-cancel transfers, adjustments, requisitions, and returns. The "posted" column in the inventory manager now displays "P" for posted, "A" for adjusting, "C" for canceled. When deleting/canceling/un-canceling transfers, adjustments, requisitions, and returns, the Inventory Manager was not refreshing properly. Now it does. |
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1/24/01 |
Job Tag Manager |
When posting inventory requisitions/returns, one item number from the tag list would sometimes be used for all items on the requisition/returns created. This only occurred if posting directly after adding detail to the cost. |
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1/23/01 |
Bank Deposit report |
First page would show Page 1 of 1 regardless of how many pages there were. Items groups (Checks, Other) are no longer forced to start on a new page. |
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1/22/01 |
Account Register |
Transfers to or from a cash box account are automatically assigned the payment type 'Cash'. Previously they had no payment type and would cause problems with reconciliation and the bank deposit. |
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1/22/01 |
Cash Receipts |
If a payment method is not defined properly and does not have a payment type assigned, do not allow the cash receipt to post. Invalid payment types in the account register would cause problems with reconciliation and the bank deposit. |
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1/18/01 |
A/R Adjust Codes reference book |
If you set up a sub-account for the default finance charge account or default returns and allowances account, opening this reference book would fail with 'Field not found' error. |
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RELEASE 1.2.1.18 – 1/18/01 |
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1/17/01 |
Pricebook |
If the same group code was entered for different categories, the group code would only show up under one of the categories. Now it will show up under all the categories for which the group code is entered. |
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1/17/01 |
Call Center – horizontal view |
1. Added a mouse over hint containing the employee's name on the panel containing the employee code. 2. Added a popup menu that allows opening the timecard when no call is selected. |
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1/16/01 |
Call Center |
In version 1.2.1.14, a change was made to be sure the call
center opens on the call scheduled date when going to the call center from
the job form. The fix, however,
caused the call to go into the browse window even if it already had both a
date and time assigned. |
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1/15/01 |
Warehouse Stock List report |
If the stock item minimum quantity was set equal to the maximum quantity, the item would show on the report with a zero quantity to order when the on hand quantity was equal to the minimum. |
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RELEASE 1.2.1.17 – 1/15/01 |
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1/13/01 |
Inventory |
If an item is changed to Valued=True after the item had been entered on a transaction (e.g. inventory adjustment), you would get 'debits do not equal credits' when you attempted to post the transaction. The program now checks for discrepancies before posting and corrects them. |
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1/13/01 |
Timecard report |
When the report was grouped by dept, and the first timecard entry in a group was a non-job entry, then the dept was blank in the group header. |
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1/12/01 |
Reference Books |
It was possible to get invalid values entered for lookup
fields (e.g. Zone column in Zip Codes) by typing in a value and pressing
enter to save the entry before tabbing out of the column. |
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1/11/01 |
Help |
Added help for: Call Taking, Free Scripts, Marketing List Detail, Marketing List Export, Activation, Reset G/L Utility, Pricebook Init Utility |
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1/11/01 |
Receivables Manager |
When fixing an OOB receivable, it is not necessary to re-query, because the filter is reapplied anyway. |
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RELEASE 1.2.1.16 – 1/10/01 |
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1/10/01 |
Job |
Don't allow call duration to be greater than 24 hours. |
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1/10/01 |
A/R Invoice |
Using an item with sale type 'DISC' caused entry of the line item to act strange. Changed sale type 'DISC' to 'DISC1' - 'DISC' is now reserved for system use via the Set Discount option. |
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1/9/01 |
Reference Books |
Make sure required lookup edit fields (JobClass field in Job Types) have been entered when attempting to post an entry. |
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1/9/01 |
A/R Invoice |
Added an option for printing a totals only invoice with added tax not itemized. |
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RELEASE 1.2.1.15 – 1/8/01 |
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1/8/01 |
Sales Tax report |
When using the "By SubCode" option, the report would generate the error "field AppliedAmount not found". |
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1/6/01 |
Pricebook |
Control click would not allow multiple item drag/drop to new group Only show message "sale/expense type not set up" if not set up for active items (ignore inactive items). Price levels where not clearing when turned off in price formulas. |
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1/6/01 |
Job, Call Taking, Vendor Invoice |
Fixed possible "Cannot focus disabled or invisible window" errors. |
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1/5/01 |
A/R Invoice |
The pay base on A/R invoice line items can be edited from the item grid by selecting the menu option (or ctrl+b). Editing is not allowed once the job has been finalized. |
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RELEASE 1.2.1.14 – 1/5/01 |
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1/4/01 |
A/R Invoice |
Since 1.2.1.0, you could not import timecard labor onto an agreement visit line item. Added action to update the invoice's payment method and billing account from the job, and vice versa. |
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1/4/01 |
Management Comparison report |
Modified to include non-job invoices
(agreement billings) in the Sales Section - Billed amount. |
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1/4/01 |
Timecard report |
City and state
were not printing on the timecard report. |
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1/4/01 |
A/R Invoice reports – Sales Invoices and Sales Invoice Items |
Bottom margin was
not big enough - lines at the bottom of the page were cut off on ink jet
printers. |
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1/4/01 |
Job |
Added
update of primary tech on existing jobs - some old jobs have an empty primary
tech. |
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1/3/01 |
Sales Invoice Items Report |
Added
a tiered base pay option to invoice item report. This report can be used to sum base wages when paying employees
based upon tiered pay base setup in the pricebook. Added
invoice department to sort by and group by fields. |
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1/3/01 |
Inventory |
When deleting a
requisition, return, transfer, or adjustment, a bogus 'From warehouse is
required' message would display prior to the form closing. |
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|
1/3/01 |
Open Payables report |
Added discount
date and discount available amount to report. |
|||
|
1/3/01 |
Job |
When scheduled
with a date only (no time), navigating to the call center will now properly
take you to the date on job. |
|||
|
12/29/00 |
Invoice Manager |
Was not always showing the job number. |
|||
|
12/29/00 |
A/R Invoice |
Using F9 when on a non-job invoice would cause the job form to open in 'New' mode. |
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|
12/29/00 |
Write Check (Payment) |
The default check register is checked for locks before attempting to open it when the form first opens, preventing an unnecessary lock message. The fields on the form are now disabled until a valid account register is selected. Fix Access Violation error when no register account has been selected, and the popup for account selection is opened and closed without making a selection. |
|||
|
12/29/00 |
Vendor detail / Billing Account detail |
Fixed possible lock errors when selecting a locked account from the account search results. |
|||
|
12/29/00 |
A/R Invoice |
When importing timecard information onto the invoice, the total duration was constantly being mapped into the quantity/hours column. Now the "duration not invoiced" is the value mapped into quantity/hours. When importing timecard entries onto invoice detail, any non-timecard labor details are deleted. When detail for an item includes timecard related entries, no manual entries can be added (only timecard import). |
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|
12/28/00 |
Job / A/R Invoice |
Added job department to the job form. The field has always been there and was set based on the job type, but could not be changed. Added department and salesPerson to the invoice form. Both fields default from the job. The department is modifiable, but the salesperson is not. If the sales person is not correct, it must be modified through the job form (or agreement for agreement billings that are not job related). When the department, salesperson, billing account, or payment information is changed on the job, any open invoices for the job are updated with the new information. If any of this information had been changed on an invoice, the user is prompted whether all invoices should be modified, or just invoices matching the job's original values. |
|||
|
12/28/00 |
A/R Invoice |
When
importing task detail onto invoice, if a detail item is invalid or has
invalid expense type, you will now be prompted with item numbers in error. |
|||
|
12/28/00 |
Write checks |
When using the 2nd check stub, if more than 11 items were being paid and the items were printing on the stub (not using remittance report option), the items were not printing properly after the first page. |
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|
12/28/00 |
Timecard |
The status field was occasionally disabled when it should have been enabled. |
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|
12/27/00 |
Pricebook |
Added the ability to reassign an item’s group using drag and drop. |
|||
|
12/26/00 |
Pricebook |
When turning off
tiered pricing for category, all groups/task must be cleared of task
assignments. When changing a
category’s price setup from custom to default or to manual, tiers settings on
groups/tasks are cleared. |
|||
|
12/26/00 |
Call Center |
Jobs assigned a job type with estimated
days not assigned were not checking for matches on job class, job type or
skill when assigning the job. |
|||
|
12/26/00 |
G/L Journal Entries |
When making
journal entries, it was possible to enter an amount with more than 2 decimal
places. It would redisplay with only
2 decimal places, but when you tried to post, you would get 'Debits do not
equal credits', even though the amounts looked ok. |
|||
|
12/23/00 |
Pricebook |
When removing
tier assignment from group, reset all tasks in the group not to be
overridden. Deleting tiers is
no longer allowed if groups or tasks are currently assigned to the tier. There is an option to automatically
un-assign groups/task when deleting the tier. |
|||
|
RELEASE 1.2.1.13 – 12/22/00 |
|||||
|
12/22/00 |
Pricebook – Tasks |
New pricing features: Price Override and Tiered Pricing. |
|||
|
12/21/00 |
Payables reports |
Added 1099 report. |
|||
|
12/20/00 |
Job |
Whenever there is only one assignment for a job, make that tech the primary tech. There were situations including reassigning of calls that were leaving the wrong tech as the primary tech. |
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|
RELEASE 1.2.1.12 – 12/20/00 |
|||||
|
12/20/00 |
Task Detail |
When entering an invalid item number in the detail and pressing Enter (using the Tab key was OK), you would get "Illegal Operation". This has been corrected. |
|||
|
12/20/00 |
E-mail paging |
Enabled email character limit control in
the Paging Config Form (ASP only). |
|||
|
12/20/00 |
Sales Invoice Items report |
Added standard
flatrate hours, actual hours, and difference. |
|||
|
12/20/00 |
QuickStart: A/P Opening Balances |
Fixed possible
'Cannot focus a disabled or invisible window' errors. |
|||
|
12/19/00 |
Pricebook |
If expense types and
sales types are not setup for all items, a message is displayed when the
pricebook is opened. Categories will
also have an indicator indicating that some or all items within the category
do not have the expense types and/or sale types setup. Previously, after
editing an item, column sorting would be reset. Now, after editing the sorting stays the same as before
editing. |
|||
|
RELEASE 1.2.1.11 – 12/19/00 |
|||||
|
12/19/00 |
A/R Invoice |
When an invoice is voided, the job's current invoice pointer is now updated to the last un-voided invoice, if any. This allows that invoice to be adjusted and modified, if necessary. |
|||
|
12/18/00 |
Service Location report |
Corrections and speed enhancement when using job reference. |
|||
|
12/18/00 |
Reference Library |
Removed 'Tasks' reference book from reference library and quick start (not used anymore). |
|||
|
12/18/00 |
Pricebook |
Added the popup item search to the Item No search field in the Pricebook. |
|||
|
12/18/00 |
Calls reports |
1. The report is now identical regardless of whether unscheduled, scheduled, or completed is selected. 2. Unscheduled, scheduled, and completed calls may now be included or excluded from the report in any combination. 3. Scheduled calls now shows all calls on the selected dates regardless of whether or not the call has a scheduled time. 4. Added Primary Tech to Sort By and Group By lists. 5. Added a Primary Tech indicator (*) to the list of Assigned employees. |
|||
|
12/15/00 |
Stock Item Detail |
Was allowing item types other than parts to be added to warehouse stock when item number was typed in directly instead of using the lookup. |
|||
|
RELEASE 1.2.1.10 – 12/15/00 |
|||||
|
12/15/00 |
Service Location report |
Fixes to the job type / job date reference options. |
|||
|
12/14/00 |
A/R Starting Balances |
When entering A/R opening balances, the locations list box would only show one location regardless of the number of locations for the billing account. Therefore, opening balances could not be entered for the other locations. |
|||
|
RELEASE 1.2.1.9 – 12/13/00 |
|||||
|
12/12/00 |
Pricebook – Cost Adjustment |
The Pricebook cost adjustment form was not adjusting any costs. |
|||
|
12/12/00 |
Calls report: Completed |
Generating a marketing list for the 'Calls
report: Completed' would fail with 'Field: AR_BillingCustomerID not found'
message. |
|||
|
12/12/00 |
Purchase Order |
Users who do not have
create/modify authority could still modify existing PO’s and enter/edit PO
line items. |
|||
|
12/12/00 |
Income Statement |
Since version
1.2.1.7, would get 'General SQL error' when trying to print an income statement
when report grouping was being used. |
|||
|
12/9/00 |
Service Location report |
Added job type /
job date reference options. |
|||
|
12/6/00 |
Account Register Transfer |
Would get an Access Violation when posting
a transfer if the register account was typed in and a multiple match was
found, the reference book popped up, and the register was then selected from
the popup. |
|||
|
12/5/00 |
Call Progress / Job |
When accessing
Call Progress from the Job Form, if a "Posting Canceled" error
occurred, the Call Progress would close and the job would be left in edit
mode. This may have been a cause of
invalid timecard id's on assignments.
Now the Call Progress stays open when an error occurs and the user
must cancel the call progress, which will cancel any changes to the
job/assignments. |
|||
|
RELEASE 1.2.1.8 – 12/1/00 |
|||||
|
12/1/00 |
A/R Invoice |
When entering an invoice date and using a billing account with a terms code specifying a day of then month for the due date and the due date generated would be in the following year, it would not accept the invoice date with the message 'Integer overflow'. |
|||
|
11/30/00 |
Call Taking |
When attempting to abort a phone call, you would get 'Abort phone call failed' if there was enough customer information to create a prospect and you had not yet posted a phone call during the current call taking session. |
|||
|
11/29/00 |
Timecard |
When punching out an entry, it was always asking for the employee’s current status, regardless of the time of the entry being punched out. It now only does that if the punch out time is less than the current time. |
|||
|
RELEASE 1.2.1.7 – 11/28/00 |
|||||
|
11/24/00 |
Reference Books |
Fixed possible cause of 'Mismatch in data
packet' messages when editing reference book codes. |
|||
|
11/22/00 |
Vendor Invoice |
When entering an
invoice date and using a vendor with a terms code specifying a day of then
month for the due date and the due date generated would be in the following
year, it would not accept the invoice date with the message 'Integer
overflow'. |
|||
|
11/22/00 |
G/L Setup |
Added Must Print
flag to GL Accounts. When this flag is
set, the account will show on financial reports whether or not it has a
balance. |
|||
|
11/20/00 |
Sales Tax Report |
Was always saying
'Nothing to report' when using 'Paid in Full' option. Added filtering to
the query when 'Paid in Full' option is used to make the report run faster. |
|||
|
11/17/00 |
Payment / Write Check |
Added option for 2nd stub to the Print Alignment setup in the Write Check form. |
|||
|
11/16/00 |
Timecard Entry |
Require a department to be entered by the user. The department for timecard entries can be pre-filled by setting the default department for employees. |
|||
|
11/15/00 |
Job Lookup |
Customer name was not showing in the job lookup screen displayed when putting in a job number in the purchase order. |
|||
|
RELEASE 1.2.1.6 – 11/14/00 |
|||||
|
11/13/00 |
Job Tag Manager |
With the most recent Microsoft MDAC drivers installed, a warehouse could not be entered, and therefore requisitions and returns could not be generated. |
|||
|
11/13/00 |
Account Register Reconciliation |
When reversing the last reconciliation for
an account, if there was a subsequent open statement record, it would prompt
the user 'Current open statement dated xx/xx/xx will be deleted. Continue?'. If the user answered No, the current statement would not be
deleted, but the last statement would still be reversed, causing problems
when attempting to re-reconcile the reversed statement. |
|||
|
11/13/00 |
Write Checks, Pay Bills |
A rounding
problem with the discount amount would occasionally cause a message ‘Check
amount has been adjusted’, and the posting would abort. Sometimes would get
'Cannot focus a disable or invisible window' when the system determined there
was a problem with a check generated from Pay Bills. |
|||
|
11/10/00 |
General |
Added What's New button to the DB Update form, which displays and enables after a version update is installed. |
|||
|
11/10/00 |
Printed Purchase Order |
Added the 'Requested By' employee name to
the purchase order. |
|||
|
11/10/00 |
Snapshot |
Cash balance was incorrect
if the snapshot was viewed after new items were posted to an account register
and the register had not been opened since.
The snapshot now recalculates register account balances, if necessary. |
|||
|
11/10/00 |
Account Register |
Occasionally cash
box reconciliation would fail with 'Posting canceled (2)' message. |
|||
|
11/9/00 |
Comm Center |
If the employee was assigned to a call but not scheduled yet (no scheduled time), pages for the call could not be sent to that employee. |
|||
|
11/9/00 |
Payables Allocations |
Discount
Taken amount was not showing when a discount was taken on an adjustment. |
|||
|
11/9/00 |
Payables |
If a payment was
dated prior to the invoice being paid, the payment was not showing up as an open
credit balance prior to the invoice date, causing an out of balance situation
between the A/P Aging report and general ledger. Reversing a
payment that was applied to a credit item was causing the allocated amount to
be calculated incorrectly for the negated payment. Reversing a
payment that was applied to an adjustment and a discount was taken, was
leaving the reopened adjustment showing the discount taken. |
|||
|
11/9/00 |
Write Check |
Since version
1.2.1.5, a check could not posted if credits were selected to apply to
check. The 'Check amount must match
total of items would display. No longer
allows a discount to be taken on credit adjustment. It was causing problems with the check amount and the balance
on the credit after posting the payment. |
|||
|
11/7/00 |
Utilities – Compact Databases |
Compact
databases in the Utilities screen, if necessary, will convert the database to
Access version 4.x, which runs faster than 3.x. |
|||
|
11/7/00 |
Marketing List reports |
The Billing Account
Labels and List were not using the sort fields selected. Would fail
with 'Update failed' message when attempting to delete from a billing account
only list. |
|||
|
11/6/00 |
Job Summary Analysis report |
Added invoice number and a calculated field
for Average $ Amount per Hour On Job. |
|||
|
11/6/00 |
Calls report – Completed Calls |
Added invoice
number. |
|||
|
11/6/00 |
Service Location list report |
Added report
selection filters for zone and lead source. |
|||
|
11/6/00 |
Work Order report interface |
Added on
option to select the number of pages to print per workorder, in case there is
a location with a lot of equipment and/or history and more than two pages is
required. |
|||
|
RELEASE 1.2.1.5 – 11/3/00 |
|||||
|
11/3/00 |
A/R Invoice |
Sales tax was not recalculating if the tax code was
changed by typing in the code rather than selecting it from the lookup. |
|||
|
11/2/00 |
Purchase Order |
Creating a new receipt or vendor invoice from
the PO was failing without any message if an item on the PO had been
deactivated or deleted, or if the item number had been changed. Now you get a message identifying which
item is in error. |
|||
|
11/1/00 |
Utilities |
Separated admin
tools requiring the administrator ability from basic utilities. |
|||
|
11/1/00 |
Purchase Order |
Carry 4
decimal places on the unit cost (same as the Vendor Invoice). |
|||
|
11/1/00 |
Notes |
The captions
on the Notes form pages weren't being set properly when the notes were opened
using the popup menu from the notes indicator on the Customer form or the
Call Center. It was OK when using the
F11 function key. |
|||
|
10/31/00 |
General |
Some forms, including the logon form, were split in half on
Multi-monitor systems. |
|||
|
10/30/00 |
Open Jobs popup search |
The Open Jobs popup search was including canceled jobs. |
|||
|
10/30/00 |
Job / A/R Invoice |
Opening and closing many jobs and/or
invoices for the same customer before closing the customer would cause
Windows resources to be exhausted resulting in a 'Parameter is incorrect'
error, then repeating Access Violation errors. |
|||
|
10/30/00 |
Margin Matrix |
Added a display only column to the grid
for Markup, which is calculated from the margin entered. |
|||
|
10/26/00 |
Utilities |
Added the ability to compact company databases. The Control Panel no longer has to be used
to compact. Modified zone
color utility to prompt for confirmation before running, and to only update
zip codes where a zone has been entered. |
|||
|
10/26/00 |
Pricebook reports |
Expanded item code fields to handle up to 12 characters. Added a code to the standard format report indicating the time required for the task in minutes and the part portion of the sale price. |
|||
|
10/25/00 |
Call Center |
The call center will now remember your filter settings separately by company. |
|||
|
RELEASE 1.2.1.4 – 10/25/00 |
|||||
|
10/25/00 |
PO/Vendor Invoice |
When creating a
receipt/vendor invoice from a PO, copy the vendor invoice number, and copy
the PO's item description rather than replacing the description with the item
number's default description. |
|||
|
10/24/00 |
Call Center |
A bug in the Call Center since version 1.2.1.0 was causing it to run slow. |
|||
|
RELEASE 1.2.1.3 – 10/21/00 |
|||||
|
10/21/00 |
Main Toolbar |
Added (F1=Help)
reminder message. |
|||
|
10/21/00 |
G/L Starting Balances |
The G/L Starting
Balances page is no longer removed from Quick Start after finalizing. There is a warning if you attempt to open
it again after finalizing, but you may "unfinalize" and make
adjustments. You can modify the post date for G/L Starting Balance entries as long
as the date is prior to the G/L Activation Date. You are also allowed to post separate sets of opening balance
entries on varying dates before finalizing.
This allows entering balances for each month of the current year. |
|||
|
10/20/00 |
General |
Correct possible 'Cannot focus a disabled or invisible window'
messages when entering G/L Acct, Subaccount, and Department in various forms. |
|||
|
10/20/00 |
Quick Start |
If forcing
quick start during initial setup, a system lock is set. If this lock cannot be obtained, the user
is given an opportunity to reset the locks.
Previously it would just drop you into the application without running
quick start, which isn't allowed. |
|||
|
10/20/00 |
Call Center |
The timed refresh in the Call Center was not always working. Timers in other forms were interfering. |
|||
|
RELEASE 1.2.1.2 – 10/18/00 |
|||||
|
10/18/00 |
Task Detail |
Could not enter task detail - would get 'Reference book "Sale items" not found'. |
|||
|
10/18/00 |
Call Progress |
Fix possible Access Violation error. |
|||
|
10/18/00 |
A/R Invoice Item Detail |
Added messaging when importing parts onto invoice item detail with mismatching departments. |
|||
|
10/18/00 |
Agreement |
Make sure calculation of currency fields are rounded to 2 decimal places. |
|||
|
10/17/00 |
Sales Invoices report |
Added sort by and group by Tax Code. |
|||
|
10/17/00 |
A/R Invoice Item Detail |
When
importing part tags onto invoice use the tag’s average value for the unit
cost. |
|||
|
10/17/00 |
Item Group |
Allow editing of groups with "blank" codes. This will allow them to be deleted, if necessary. Blank codes cannot be deleted. |
|||
|
10/16/00 |
Work Order Summary report |
Was not filtering out canceled calls when scheduled or unscheduled was
selected. Indicate canceled calls in the summary report. |
|||
|
10/14/00 |
Reference Library |
Some processes would leave code validation disabled causing problems with data entry, such as 'sale type not set up for item', and others. |
|||
|
10/14/00 |
Completed Calls report |
Would get 'field Zone not found' when grouping by zone. |
|||
|
10/14/00 |
Agreement Manager |
Allow Cancel button on Progress Bar form to function when processing periodic billings or building renewals. |
|||
|
10/13/00 |
Invoice List report |
Allow choice of voided, non-voided, or all invoices. |
|||
|
RELEASE 1.2.1.1 – 10/13/00 |
|||||
|
10/13/00 |
Customer Search |
Focus the Called In By field when switching to
"call on line" mode. |
|||
|
10/13/00 |
Pricebook |
If a task category code was changed, the tasks in the category were being updated with the new category code, but the associated task detail and price levels were not. This caused some problems later on when updating prices for a task category. Deleting a
task item was not deleting the task detail or price levels. |
|||
|
10/11/00 |
Notes |
The notes
form was opening from the Call Center for miscellaneous timecard entries even
though you can’t enter any notes for these entries. |
|||
|
10/11/00 |
Call Center |
Improved Call Center speed by reducing the number of queries necessary to refresh the notes indicator in the call information panel. Cleaned up display of information in the call information panel for
miscellaneous assignments. |
|||
|
10/9/00 |
PO Manager |
Changed 'New receipt' menu item caption to read 'New receipt for
selected PO' to avoid any confusion about what it does. |
|||
|
10/9/00 |
Purchase Order / Vendor Invoice |
When creating a receipt/vendor invoice from a PO, if something caused
the process to fail, such as not having a vendor assigned, the reference
books would stop validating item codes properly, resulting in 'item number
not found' or 'G/L not set up for item' messages when entering item codes in
PO's or invoices. |
|||
|
RELEASE 1.2.1.0 – 10/5/00 |
|||||
|
|
|
|
|||