The Vettro Mobile Technician

Service & Repair Optimization For Service Contractors

Vettro’s Service & Repair Optimization application for service contractors enables service technicians to manage the job process in its entirety, with minimal support from the central office.  This spans initiation to closeout, as well as customer billing and payment processing.  As Vettro’s application is completely hosted, additional hardware investments are not needed, further reducing the cost of deployment for service organizations.

About Vettro

Vettro is a leading provider of mobile field services and sales applications, which enable organizations to achieve measurable business results within their field operations.

Hardware/Software Requirements…

For SuccessWare21® ASP Installations

If you use SuccessWare21® on the ASP at Western New York Computer Services, all hardware requirements are already in place and ready to go.

For SuccessWare21® Local Area Network Installations

Private LAN Installations of SuccessWare21® require internet access for the server and either a static or dynamic IP address with port forwarding to the server.  You must consult your Network Administrator, ISP, or contracted network professional if you require assistance in setting this up.  Make a note of the type of IP address you get, and if it is static, write that IP address down.  You will need this information when configuring the SuccessWare21® Http Service.

In addition, the Vettro Mobile Technician utilizes the SuccessWare21® Http Server and the VettroListener.  Both of these have mandatory hardware requirements that must be met to ensure proper operation of the Vettro Mobile Technician Solution.  Review and make sure your network complies with the following requirements:

·   SuccessWare21® Http Server Requirements

·   VettroListener® Requirements

For More Information…

Contact Vettro at 1-212-204-7204 or email: sales@vettro.com.