In select SuccessWare21 screens a video button may available to view online video content about SuccessWare21. Over time more video content can be released by SuccessWare and made available for viewing.
Videos may already be available for the following screens in SuccessWare21.
1. Call Taking
2. Job Summary
3. KPI Manager
No special setup is needed however internet access is required to access the online videos. SuccessWare21 will check only once daily for updated videos after the first login of the day.
Videos can be viewed by any form displaying the video button in the upper right-hand corner of the form. Clicking the button will open a browser window where the video can be viewed. If the form contains links to multiple videos a popup menu will be presented where clicking the item from the menu will show the video.
The Event Log will record if you are having errors downloading video links updates.
No specific permissions are required to view videos.
No specific events are recorded.