Timecard: Fixed Time Intervals

Employee timecards in Successware21 can be configured to calibrate times in fixed increments of 1, 3, 5, 6, 10, or 15 minutes.

Configuring Time Rounding

To configure how SuccessWare21 handles times, open the Company Setup form and select the ‘Call Center’ tab. Under the Timecard Calibration dropdown menu, select the interval in minutes that you want to use for recording timecard entries. Select ‘1’ if you want to keep time to the exact minute.

Setting Times

When entering a time in the Call Progress form, or time in or time out in the Timecard Entry form, you can use the shortcut keys ALT+UP or ALT+DOWN to quickly scroll to the next or previous time interval, respectively. ALT+UP and ALT+DOWN are also available when entering hours in the miscellaneous wage manager and when entering premium hours in the timecard and the payroll manager. Note that the Timecard Entry form also supports use of the UP and DOWN keys.