The VettroListener has been developed as a part of the Vettro Mobile Technician wireless solution. The Listener polls SuccessWare21® for changes in schedules and other information and keeps the Vettor Mobile Techs updated in real time.
IMPORTANT: The VettroListener must be installed/administered/operate on your server (not a workstation). You must be logged on as an administrator when installing, configuring, and starting the service.
At your server, from within SuccessWare, access the main menu. Select “Setup | Utilities | Administrative tools | VettroListener Administrator”. You must have administrative ability in order to access this option.
The VettroListener runs as a NT Service. You cannot access “Properties” to configure the service until the service is installed on the server. To install the service, click “Install”. Once installed, the status in the Administrator will show “Stopped”. This indicates that the service in installed but not running. Once installed, you can configure your service.
Once installed, before starting the service, you must configure the service by selecting the “Properties” button. The first time you access properties, important file/folder paths are automatically configured based on your installation. You can automatically reconfigure these settings, based on your installation, at any time by clicking the ‘reset’ button in the properties window.
Several properties are listed in the VettroListener Properties window with property names on the left, and values on the right. Changes to these values are normally not necessary. Click ‘Ok’. Configuration is complete.
Once installed and configured, you can start the service by clicking the “Start” button. The service will always be running unless you uninstall it. The service will automatically start in the event that the server is rebooted.